A BS Psychology Graduate and a Certified Human Resource Associate in the Philippines. A seasoned, accomplished Recruitment Team Leader for a Staffing Solutions company with extensive experience when it comes to general administrative support, direct sales, sourcing/recruiting both client and candidate and managing them, conducting inbound and outbound calling. Exhibited proactive solutions and successful delivery of expectations showcased in key achievements such as being able to give Php. 200,000.00+ worth of revenue during first 3 months of employment in previous company, gather 1000+ leads, keen attention to detail, data entry & management, and expert customer service.
Experience: 2 - 5 years
I have solid years of career track and experience where administrative Management has been a core part of them. My skills range from Data Entry, Client Management, Appointment Setting, Liaison, Inbound & Outbound Calls, Client Outreach, Customer Outreach, Customer Service, and People Management.
Experience: 1 - 2 years
I have experience when it comes to recruiting different roles from various industries and ensure that I achieve the most efficient time-to-fill range and ensure that I provide the right talent for the position. This includes extensive screening of resumes, appointment setting, interviews, and onboarding.
Experience: 2 - 5 years
I have been in a client-facing environment throughout my whole career. I am well adapted on discussing with clients, addressing inquiries, concerns, receiving feedback, and overall be a liaison agent for both parties and ensure that the client is well managed and all data and information needed is updated and all are well-informed.
Experience: 2 - 5 years
Experience: 2 - 5 years
All my previous work experience involve Appointment Setting virtually. I utilize Google Calendar, MS Teams, Calendly, Zoom Meetings, and other tools to ensure both parties are informed and well reminded of the meeting.
Experience: 1 - 2 years
My experience in Recruitment doesn't just focus on candidate management but also on Sourcing the right talent for a position. I utilize job boards, job platforms, social media, LinkedIn Recruiter, etc. Aside from this, I also do outbound messaging to potential candidates to also target passive candidates.
Experience: 2 - 5 years
All my previous experiences also include doing Outbound Calls. With Outbound Calls, empathy and great communication is a must. I mainly handle inquiries and concerns and make sure all discussions are addressed and resolved as soon as possible.
Experience: 2 - 5 years
My previous experiences all involve inbound calls from both customers and partners. With inbound calls, I mainly respond to inquiries and concerns about services or products in which I ensure is properly addressed. In terms of Sales, keeping the customers/clients hooked, interested, and feel cared for. The main goal is to have great client retention
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
All my employments are all within the Customer Service sector. with this, I have adapted a customer-centric approach ensuring that all clients have the best experience. As an Office Staff, I am the go-to person for anything service or product-related as well as my experience as Customer Service Representative for an international company and handling clients from US, Canada, and Australia. For my most recent experience in a Staffing Solutions company, I ensure that both clients and candidate are well-taken care of and be available to address anything that arises.
Experience: 1 - 2 years
Experience: 1 - 2 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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