I have worked as Client Support Specialist (Payroll Specialist) for 9 years and 10 months using the ADP Workforce Now.
Focus on assisting Major Accounts clients with 50-1,000
employees that are using ADP Workforce Now.
Support clients on all regions in the US regardless of payroll
processing frequency (weekly, bi-weekly, semi-monthly and monthly). It includes entry of hours worked, deductions and ensuring tax compliance of Federal and State regulations.
Assist
clients on employees retirement contribution (for
example 401K) and its employer match.
Help clients in onboarding employees and offboarding with final pay.
Assist clients on employees’ W-2 related concern.
Basic knowledge on General Ledger Interface.
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
Professional experience of 9 years and 10 months as Payroll Specialist
Experience: 5 - 10 years
Customer service relation - 14 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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