Chariza

Customer Success Manager | GHL CRM | Shopify | Client Support

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $11.27/hour ($2,201.60/month)

Bachelors degree

Last Active

August 28th, 2026 (7 days ago)

Member Since

March 27th, 2017

Profile Description

With nearly 10 years of experience in Customer Support, Customer Success, Account Management, and eCommerce Operations, I help businesses build stronger customer relationships, streamline operations, and create systems that support long-term growth.

Throughout my career, I've worked with enterprise clients, growing businesses, and online stores, giving me a well-rounded understanding of the entire customer journey, from lead management and onboarding to post-purchase support and customer retention.

My background in enterprise account management has strengthened my ability to build lasting client relationships, resolve complex customer concerns, and collaborate with cross-functional teams to deliver exceptional service. I'm equally comfortable supporting day-to-day customer operations or managing strategic client accounts.

In addition to customer-facing roles, I have hands-on experience with GoHighLevel CRM, helping businesses organize pipelines, automate workflows, manage customer data, and improve operational efficiency. I also understand the fast-paced nature of eCommerce, including Shopify store operations, order management, customer inquiries, returns, supplier coordination, and creating seamless customer experiences.

### What I can help you with:

**GoHighLevel CRM**

* CRM setup and organization
* Pipeline management
* Workflow automation
* Email and SMS automation
* Lead management
* Client onboarding
* Calendar, forms, and opportunities

**Customer Success & Account Management**

* Customer onboarding
* Client relationship management
* Customer retention
* Account management
* Business reviews
* Customer lifecycle management
* Upselling and cross-selling opportunities

**Customer Support**

* Email support
* Live chat support
* Help desk management
* Order inquiries
* Escalation handling
* Customer satisfaction improvement

**eCommerce Operations**

* Shopify store management
* Order processing
* Shipping and fulfillment coordination
* Returns and refund management
* Product listing support
* Supplier coordination
* SOP creation and process improvement

### Tools I use:

* GoHighLevel
* Shopify
* Salesforce
* Zendesk
* Jira
* Google Workspace
* Microsoft 365
* Slack
* Notion

If you're looking for someone who is dependable, proactive, detail-oriented, and committed to helping your business grow, I'd love the opportunity to be part of your team.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Office and Administration » Account Management

Experience: 2 - 5 years

Office and Administration » Client Relationship Management

Experience: 5 - 10 years

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Project Management » Atlassian

Experience: 2 - 5 years

Office and Administration » Operation Management

Experience: 5 - 10 years

Professional Services » Medical Services » Revenue Cycle Management

Experience: 2 - 5 years

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”

Judy Bass

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- Lukas Rohler

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0324
Total Execution Time	0.0337

GET DATA

No GET data exists

MEMORY USAGE

1,607,664 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/430256

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0222 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '430256' LIMIT 1
0.0026	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '430256'
0.0011	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '430256'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '430256' AND `is_private` = 1
0.0009	`SELECT * FROM employment WHERE jobseeker_id = '430256' AND hired > -1`
0.0008	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '430256' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 430256 LIMIT 1`
0.0019	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 430256 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '430256' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-09-04',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0020	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '430256'
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0.0021	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '430256' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '430256'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0004	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/430256
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
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HTTP_X_FORWARDED_FOR	216.73.216.49
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