Joyce

Medical Virtual Assistant

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Overview

Looking for full-time work (6 hours/day)

at $5.41/hour ($792.00/month)

Bachelors degree

Last Active

August 30th, 2026 (4 days ago)

Member Since

June 28th, 2025

Profile Description

Healthcare Virtual Assistant specializing in end-to-end administrative support for US-based healthcare providers, with a strong focus on accuracy, compliance, and efficient workflow management.

I bring hands-on experience in scheduling, pre-billing, documentation review, and insurance eligibility verification using platforms such as HHAeXchange, Synergy, and Axxess. I’ve supported daily operations by auditing caregiver visit notes, managing authorizations and billing trackers, and ensuring all records meet documentation and HIPAA standards.

Beyond task execution, I focus on preventing errors before they impact billing and operations. I proactively identify discrepancies in timesheets, visit notes, and patient records, helping maintain clean data and avoid delays in claims and payments. I’m also experienced in EOB tracking, payment monitoring, and maintaining organized, audit-ready spreadsheets.

Previously, I handled DME order processing and clinical documentation review in a high-volume healthcare account—working closely with providers, clinics, and insurance companies to resolve issues quickly and accurately.

I’m known for being reliable, detail-driven, and easy to work with. I adapt quickly to new systems, follow SOPs with precision, and communicate clearly with clients.

If you’re looking for a Healthcare VA who can take ownership of your admin workflows, reduce errors, and keep your operations running smoothly, I’m ready to support your team.

Top Skills

Professional Services » Medical Services

Experience: 2 - 5 years

I managed patient demographics, chart notes, LMNs, and EMR data while coordinating with providers. Skilled in appointment scheduling, patient communication, and ensuring accurate documentation. Experienced in insurance verification (via portals and provider calls) and reviewing ICD-10 codes for DME requirements.

Customer Support » Customer Service

Experience: 2 - 5 years

With a BPO foundation and healthcare coordination experience, I excel in handling inbound/outbound calls, resolving concerns, and ensuring client satisfaction. Strong background in empathetic communication, call management, and delivering professional support in fast-paced environments.

Professional Services » Medical Services » Patient Care

Experience: 2 - 5 years

Experienced in email management, document preparation, task tracking, and CRM/EMR system use. Organized and detail-oriented with a proven ability to maintain records, support compliance, and assist teams remotely.

Other Skills

Office and Administration » Calendar Management » Scheduling

Experience: 2 - 5 years

Proficient in managing appointments, rescheduling, and sending reminders to ensure smooth workflows for patients and providers. Experienced in handling multiple schedules across different time zones, maintaining accuracy, and preventing conflicts using tools like Google Calendar, and EMR/EHR scheduling systems.

Professional Services » Medical Services » HIPAA Compliance

Experience: 2 - 5 years

HIPAA Compliance (Certified, June 2025) Knowledgeable in maintaining patient confidentiality and safeguarding protected health information (PHI). Certified in HIPAA standards and experienced in applying compliance protocols while handling patient records, insurance verification, and EMR documentation.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Central Visayas

Tests Taken: IQ
Score: 111: DISC
Dominance: 41
Influence: 17
Steadiness: 36
Compliance: 6: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0396
Total Execution Time	0.0412

GET DATA

No GET data exists

MEMORY USAGE

1,613,792 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4277561

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0229 seconds) (Show)

0.0005	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0006	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4277561' LIMIT 1
0.0025	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4277561'
0.0012	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4277561'
0.0005	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0006	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4277561' AND `is_private` = 1
0.0010	`SELECT * FROM employment WHERE jobseeker_id = '4277561' AND hired > -1`
0.0005	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4277561' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0012	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4277561' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0004	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0015	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4277561'
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0.0012	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4277561' ORDER BY `jsct`.`rate` DESC
0.0005	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4277561'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0005	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0004	`select * from teasers`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0006	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0006	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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