Allana

Customer Service Specialist, Subject Matter Expert, Financial Specialist and Reb

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Overview

Looking for part-time work (2 hours/day)

at $0.93/hour ($44.80/month)

Bachelors degree

Last Active

September 1st, 2025 (250 days ago)

Member Since

June 8th, 2025

Profile Description

I am 22 years old and have been working for over 3 years as a dedicated professional with a strong background in customer service, financial analysis, and subject matter expertise. With hands-on experience as a Customer Service Specialist, Subject Matter Expert, Financial Specialist, and Rebate Analyst, I bring a well-rounded skill set and a commitment to delivering quality results. I take pride in being a fast learner who adapts quickly to new challenges, and I am always eager to expand my knowledge and grow in my role. I strive to be known as someone who is dependable, proactive, and always willing to learn.

Top Skills

Experience: 2 - 5 years

Handling customers inquiries through email

Experience: 1 - 2 years

I worked in a credit card company under the collection department for 6 months and was promoted to be a subject matter expert who helped agents with the inquiries to assist customers in resolving common issues related to credit cards and provide customers with personal financial counseling and lending services to put them in better financial situations when possible

Scheduling a customer for an autoglass replacement

Other Skills

Experience: 6 months - 1 year

Basic knowledge in Salesforce, while working as a customer service specialist

Experience: Less than 6 months

Customer service handling omni chats for Autoglass replacement inquiries

Basic Information

Age
23
Gender
Female
Website
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Address
Mandaluyong, Manila
Tests Taken
DISC
Dominance: 35
Influence: 24
Steadiness: 12
Compliance: 29
Government ID
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