Cherry

Customer Experience Specialist and Customer-first mindset

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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

June 23rd, 2025 (314 days ago)

Member Since

June 6th, 2025

Profile Description

I am a dedicated and professional first-time Virtual Assistant with hands-on experience as a phone-based banker in a reputable financial institution. In my previous role, I handled customer inquiries, resolved account issues, and provided support with empathy, accuracy, and confidentiality—ensuring every client received prompt and respectful service.
This background gave me a strong foundation in customer service, problem-solving, and managing sensitive information—skills that I now bring into the virtual space. I’m highly organized, tech-savvy, and committed to supporting clients with a customer-first mindset.
I aim to be known as a reliable, client-focused VA who delivers smooth, professional, and trustworthy support across communication and admin tasks.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Provided professional, empathetic assistance to policyholders via phone, email, and chat, ensuring a high level of customer satisfaction.

Office and Administration » Data Capture

Experience: Less than 6 months

Experienced in maintaining organized client records, entering policy information, and managing digital files with confidentiality and attention to detail.

Customer Support » Customer Service

Experience: 10+ years

I have strong skills in customer service, especially in handling phone-based inquiries and support, developed during my time as a banker in a financial institution. I’m excellent at communication, active listening, and resolving concerns professionally and efficiently. As I transition into the Virtual Assistant space, I also bring skills in: Email and calendar management Data entry and documentation CRM tools and client records handling Time management and task organization Multitasking in fast-paced environments I’m tech-savvy, a quick learner, and always approach work with a customer-first mindset—ensuring every interaction is helpful, respectful, and aligned with the client’s goals.

Other Skills

Office and Administration » Time Management

Experience: 1 - 2 years

Effectively juggled multiple cases and client concerns while maintaining performance metrics and deadlines.

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: San Mateo, Rizal

Tests Taken: IQ
Score: 89: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

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“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

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BENCHMARKS

Loading Time: Base Classes	0.0012
Controller Execution Time ( Jobseekers / Info )	0.0476
Total Execution Time	0.0496

GET DATA

No GET data exists

MEMORY USAGE

1,585,856 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4220628

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0344 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0006	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4220628' LIMIT 1
0.0075	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4220628'
0.0044	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4220628'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4220628' AND `is_private` = 1
0.0007	`SELECT * FROM employment WHERE jobseeker_id = '4220628' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4220628' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4220628' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-05-03',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0005	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0074	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4220628'
0.0025	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0028	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4220628' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4220628'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0006	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0007	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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