I am an experienced IT professional with 9 years of expertise in providing
comprehensive technical support and managing IT infrastructure. I am
proficient in system installations, network troubleshooting, and user support with a proven track record of enhancing operational efficiency and ensuring seamless IT operations. I excel at collaborating with cross-functional teams and vendors to deliver high quality solutions. I seek to join a company where I can leverage my knowledge and experience to contribute to its growth and development. I am looking for a challenging position within a quality-oriented organization that will utilize my expertise and abilities in the IT
industry.
Experience: 5 - 10 years
I've been working in IT support in different industry. I also have a background in Active Directory, Office 365, Security Applications, ticketing System and network troubleshooting.
Experience: 5 - 10 years
I've been in the IT support for almost 9 years and handled some ticketing and tasks in IT, projects, onboarding and offboarding, Office 365 support and etc
Experience: 5 - 10 years
Handling IT ticketing support and remote users via TeamViewer, Boomgar, AnyDesk and any remote tool
Experience: 5 - 10 years
Creating new user account resetting password managing DL and shared mailbox managing sharepoint sites
Experience: 2 - 5 years
I keep updated our inventory of our IT Assets to keep our records in good. managing our IT assets for onboarding and offboarding. configuration or reimage of IT assets for our new hire
Experience: 5 - 10 years
handling patches of the machine keeping the machine up to date configure new OS or image for Dell machines
Experience: 2 - 5 years
administering sharepoint team sites handling policy of sharepoint by folder and people
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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