Grace

Risk and Payment Specialist, Call Center Agent

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $2.50/hour ($480.00/month)

Associates degree

Last Active

March 25th, 2025 (404 days ago)

Member Since

March 25th, 2025

Profile Description

Highly motivated and results-oriented professional with [number] years of experience in [industry]. Proven ability to [list key skills] and deliver high-quality results.
Enthusiastic and quick learner with a strong work ethic and a passion for in performing given tasks in a specific number of working hours.
Eager to contribute to a team and learn new skills.

Top Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 1 - 2 years

Handles customer inquiries and issues, providing solutions and support through various channels, including phone, email, and chat.

Office and Administration » Data Analytics

Experience: 6 months - 1 year

Organizing and filing documents, creating and updating databases and records. Time management and prioritization skills. Attention to detail and accuracy. Preparing reports and presentations.

Office and Administration » Attention to Detail

Experience: 6 months - 1 year

Provides essential administrative support, managing day-to-day tasks, maintaining a productive environment, and ensuring smooth office operations by handling correspondence, scheduling, and office supplies.

Other Skills

Office and Administration » Data Capture

Experience: 6 months - 1 year

Accurately and efficiently converting information from various sources into a digital format, ensuring data integrity and organization for various administrative tasks and record-keeping purposes.

Office and Administration » Data Entry

Experience: 6 months - 1 year

Entering text, numbers, or other information into a computer system, spreadsheet, or database. Organizing and maintaining data in a structured manner. Verifying the accuracy of entered data. Identifying and correcting errors. Adding raw data into databases.

Customer Support » Customer Service » Payment Processing

Experience: 6 months - 1 year

Managing financial transactions, ensuring accuracy, and resolving discrepancies, often including processing payments, updating records, and providing customer support related to payments. Handle various payment methods (credit/debit cards, e-wallets, bank transfers, etc.). Maintain Records: Ensure accurate and up-to-date records of all transactions and payments. Resolve Issues: Address payment-related inquiries, disputes, and discrepancies.

Professional Services » Forex Trading » Risk Management

Experience: 6 months - 1 year

Identifies, assesses, and manages potential risks to protect an organization's assets, reputation, and business operations, developing strategies, and implementing controls to mitigate those risks. Analyze and evaluate the likelihood and potential impact of identified risks. Conduct risk assessments, collecting data, and analyzing trends.

Customer Support » Email Support

Experience: 2 - 5 years

Handling customer inquiries and issues via email, ensuring timely and accurate responses, resolving problems, and maintaining a positive customer experience. Answering customer questions, concerns, and complaints promptly and professionally. Identifying and resolving customer issues related to products or services.

Customer Support » Phone Support

Experience: 1 - 2 years

Providing prompt and efficient assistance to customers via phone, addressing their inquiries, resolving issues, and ensuring customer satisfaction with products or services.

Customer Support » Sales Support » Food Service

Experience: 1 - 2 years

Providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities.

Customer Support » Customer Service

Experience: 5 - 10 years

Acts as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience by providing information, processing orders, and handling complaints. Provide accurate, valid, and complete information by using the right methods and tools. Meet personal and team sales targets and call handling quotas. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: BACOOR CITY, CAVITE

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

SEE MORE REAL RESULTS

“I was able to make a better decision...”

- Tatiana Davis

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0246
Total Execution Time	0.0260

GET DATA

No GET data exists

MEMORY USAGE

1,620,032 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4075585

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0142 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4075585' LIMIT 1
0.0019	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4075585'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4075585'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4075585' AND `is_private` = 1
0.0007	`SELECT * FROM employment WHERE jobseeker_id = '4075585' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4075585' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0002	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4075585'
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0.0014	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4075585' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4075585'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0002	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0001	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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