Troubleshooting and Problem-Solving
Operating Systems Knowledge
Networking Setup and Configuration
Hardware Support and Maintenance
Software Installation and Configuration
Remote Support Tools
Database Management (SQL, backups)
System Updates and Patching
Virtualization (VMware, Hyper-V)
Backup and Recovery of Systems
Experience: 1 - 2 years
Mostly hardware and Software Remote support for work from home employees
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Can setup and configure Sophos Firewall and Cisco and HP network devices
Experience: Less than 6 months
Can do simple graphic designs using canva and photoshop
Experience: Less than 6 months
Can edit simple video editing and can use any video editing software as I've worked with different platforms before
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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