Current Employment Status:
Hired Part Time on Jun 23, 2025

Nicole

Virtual Executive Assistant

45 ID PROOF
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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Not Specified

Last Active

August 15th, 2026 (10 days ago)

Member Since

January 17th, 2025

Profile Description

Technical Skills

1. Experienced in managing reservations and guest communication through Airbnb, VRBO, and ---------- .
2. Property Management Systems (PMS): Familiar with coordinating bookings, availability, and guest information using property management software.
3. Microsoft Office Suite: Proficient in Word, Excel, PowerPoint, and Outlook.
4. Google Workspace: Experienced with Google Drive, Docs, Sheets, and Slides.
5. Email & Messaging Management: Skilled in handling high-volume guest inquiries across multiple platforms while maintaining prompt response times.

Administrative Skills

1. Reservation Management: Managing bookings, modifications, cancellations, and guest information across multiple booking platforms.
2. Guest Communication: Providing timely responses to inquiries, check-in/check-out instructions, and resolving guest concerns professionally.
3. Calendar & Availability Management: Coordinating property calendars to prevent double bookings and ensure accurate availability.
4. Issue Coordination: Working with housekeeping, maintenance, and operations teams to resolve guest issues efficiently.
5. Documentation & Record Keeping: Maintaining accurate booking records, guest requests, and operational reports.

Soft Skills

1. Excellent Communication: Professional and friendly communication with guests and tea ---------- mbers.
2. Attention to Detail: Ensuring booking accuracy and delivering a seamless guest experience.
3. Problem Solving: Quickly resolving guest concerns while maintaining high customer satisfaction.
4. Time Management: Effectively managing multiple properties, reservations, and guest requests simultaneously.
5. Adaptability & Teamwork: Thrives in a fast-paced environment and collaborates effectively with cross-functional teams.

Specialized Skills

* OTA Platform Management: Hands-on experience using Airbnb, VRBO, and ---------- to manage listings, reservations, pricing updates, and guest support.
* Guest Relations & Hospitality: Experienced in delivering exceptional customer service, handling escalations, coordinating refunds when appropriate, and ensuring positive guest experiences throughout the booking lifecycle.
* Knowledge in bookkeeping role: AP/AR - used QBO, APPFOLIO and ASANA

Top Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Other Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 1 - 2 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: Less than 6 months

Basic Information

Age
26
Gender
Female
Website
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Address
Dasmariñas, Cavite
Tests Taken
IQ
Score:  124
DISC
Dominance: 35%
Influence: 10%
Steadiness: 33%
Compliance: 22%
English
C2(Advanced/Mastery)
Government ID
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Davonna Willis

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