Jelani

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $1.69/hour ($160.00/month)

Bachelors degree

Last Active

January 11th, 2025 (487 days ago)

Member Since

January 3rd, 2025

Profile Description

I am a dedicated professional with 5 years of experience in customer service, specializing in both technical and administrative support. My expertise lies in i ---------- management, handling change requests, and ensuring seamless service delivery tailored to customer needs.
Highlights of My Work Experience:
Technical Support: Skilled in managing technical i ---------- and processing change requests to resolve customer concerns promptly and efficiently.
Administrative Excellence: Successfully managed both scheduled and unscheduled installations, meeting customer requirements and maintaining service standards.
Project Coordination: Ensured timely delivery of services and accuracy in fulfilling customer orders.
Call Management: Handled over 35 calls per shift, utilizing advanced call management systems and software to schedule contractors, retrieve customer data, and coordinate equipment services.
I am currently seeking a part-time opportunity where I can apply my skills to help businesses achieve their customer service and operational goals.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Software » Software QA Testing » Functional Testing

Experience: 1 - 2 years

Other Skills

Project Management » Jira

Experience: 2 - 5 years

Used JIRA to manage tasks, ensure all delivery dates were met, fill customer orders correctly, and properly document all changes made for a request.

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » IT

Experience: 2 - 5 years

Office and Administration » SAP ERP

Experience: 6 months - 1 year

Cloud Services » AWS » Stotage - S3

Experience: 1 - 2 years

Cloud Services » AWS » Database - DynamoDB

Experience: 1 - 2 years

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0247
Total Execution Time	0.0260

GET DATA

No GET data exists

MEMORY USAGE

1,408,296 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3903916

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 28 (0.0138 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0011	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3903916' LIMIT 1
0.0013	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '3903916'
0.0007	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3903916'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3903916' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '3903916' AND hired > -1`
0.0003	SELECT `employers`.`contact_name`, `employer_comment`.`employer_comment_id`, `employer_comment`.`employer_id`, `employer_comment`.`jobseekers_id`, `employer_comment`.`employer_date`, `employer_comment`.`employer_comment`, `employer_comment`.`lastmodified`, `employer_comment`.`comment_status` FROM `employers` LEFT JOIN `employer_comment` ON `employer_comment`.`employer_id` = `employers`.`employer_id` WHERE `employer_comment`.`jobseekers_id` = '3903916' AND `employers`.`deactivate` = 0 AND `employer_comment`.`comment_status` = 'ACTIVE' ORDER BY `employer_comment_id` DESC
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0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 3903916 LIMIT 1`
0.0005	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 3903916 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '3903916' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0008	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '3903916'
0.0024	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0006	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '3903916' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3903916'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0004	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/3903916
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_DNT