Are prospective leads slipping through the cracks?
Between managing complex case pipelines, high call volumes, and client onboarding, it's easy for law firm teams to get bogged down in day-to-day intake.
That's where I come in — your dedicated Legal Intake Specialist & Legal Virtual Assistant! I don’t just manage intake — I transform prospects into retained clients, combining structured case qualification with empathetic communication.
Backed by my background as a Licensed Professional Teacher (LPT), I bring natural patience, active listening, and emotional intelligence to every consultation — ensuring distressed callers feel supported, understood, and confident moving forward.
Here’s how I can help your law firm thrive:
“Let me take care of client intake, so your attorneys can focus on winning cases.”
✅ Legal Intake & Case Screening
✅ Lead Conversion & Onboarding
✅ DocuSign Guidance & Retainer Management
✅ Omnichannel Communication (Phone, Live Chat,
✅ De-escalation & High-Trust Client Consultations
✅ CRM Data Entry & Pipeline Updates (Salesforce, Cerebro CRM, HubSpot)
✅ HIPAA & Legal Confidentiality Compliance
✅ Calendar & Attorney Consultation Scheduling
✅ Google Suite & MS Office (Docs, Sheets, Word, Excel, Outlook, Teams, Slack)
I’m more than just an intake specialist; I’m your reliable partner in firm growth. Recognized as a top-performing specialist for consecutive months, I bring high precision, adaptability, and an efficient remote setup to support U.S. legal operations.
? Let’s connect or reach out directly at:
Ready to reclaim your time and focus on what truly matters? Let’s work together!
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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