Hana

Legal Intake Specialist | Mass Tort & Personal Injury | Lead Qualification, Onbo

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.55/hour ($1,280.00/month)

Bachelors degree

Last Active

August 29th, 2026 (5 days ago)

Member Since

November 8th, 2024

Profile Description

Are prospective leads slipping through the cracks?

Between managing complex case pipelines, high call volumes, and client onboarding, it's easy for law firm teams to get bogged down in day-to-day intake.

That's where I come in — your dedicated Legal Intake Specialist & Legal Virtual Assistant! I don’t just manage intake — I transform prospects into retained clients, combining structured case qualification with empathetic communication.


Backed by my background as a Licensed Professional Teacher (LPT), I bring natural patience, active listening, and emotional intelligence to every consultation — ensuring distressed callers feel supported, understood, and confident moving forward.


Here’s how I can help your law firm thrive:
“Let me take care of client intake, so your attorneys can focus on winning cases.”

✅ Legal Intake & Case Screening
✅ Lead Conversion & Onboarding
✅ DocuSign Guidance & Retainer Management

✅ Omnichannel Communication (Phone, Live Chat, Email, & Google LSA Leads)

✅ De-escalation & High-Trust Client Consultations
✅ CRM Data Entry & Pipeline Updates (Salesforce, Cerebro CRM, HubSpot)

✅ HIPAA & Legal Confidentiality Compliance
✅ Calendar & Attorney Consultation Scheduling
✅ Google Suite & MS Office (Docs, Sheets, Word, Excel, Outlook, Teams, Slack)


I’m more than just an intake specialist; I’m your reliable partner in firm growth. Recognized as a top-performing specialist for consecutive months, I bring high precision, adaptability, and an efficient remote setup to support U.S. legal operations.


? Let’s connect or reach out directly at: ----------


Ready to reclaim your time and focus on what truly matters? Let’s work together!

Top Skills

Experience: 1 - 2 years

Experience: Less than 6 months

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
27
Gender
Female
Website
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Address
Talisay, Cebu
Tests Taken
IQ
Score:  117
DISC
Dominance: 36
Influence: 15
Steadiness: 32
Compliance: 17
English
C2(Advanced/Mastery)
Government ID
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