I am a detail-oriented Fraud Analyst and Virtual Analyst with hands-on experience in ID verification, fraud detection, fraud labeling, investigation, and reporting, backed by a strong foundation in customer service and operations. Over time, my expertise and performance led me to become a Fraud Analyst Trainer, where I trained and guided new hires to ensure accuracy, compliance, and high-quality fraud prevention standards.
I am highly skilled in spotting inconsistencies, identifying red flags, and maintaining data accuracy, making me a reliable partner for businesses that prioritize security and trust.
- Customer Service & Communication Skills
Before transitioning into fraud analysis, I worked as a Customer Service Representative, handling customer concerns with professionalism and empathy. This background strengthened my:
- Clear written and verbal communication
- Problem-solving abilities
- Customer-focused mindset
- Ability to handle sensitive and confidential information
- Social Media & Virtual Assistance Experience
I also have part-time experience in Social Media Management, assisting with:
- Content scheduling and posting
- Caption writing and basic engagement
- Social media organization and coordination
Additionally, I gained short-term Virtual Assistant experience, supporting administrative tasks, data handling, and online tools, allowing me to adapt quickly to different workflows and systems.
Why Work With Me??
- Fast learner and highly adaptable
- Willing to learn, upskill, and grow with your business
- Detail-oriented with strong analytical skills
- Organized, reliable, and deadline-driven
- Committed to quality, accuracy, and confidentiality
I am always eager to develop new skills, learn new tools, and take on challenges that help businesses grow securely and efficiently.
If you?re looking for someone who combines fraud prevention expertise, customer service excellence, and administrative flexibility, I?d be happy to work with you.
Let?s connect and discuss how I can support your business.
Experience: 1 - 2 years
I also have extensive experience in calendar management to effectively schedule and coordinate training sessions, workshops, and one-on-one coaching sessions. I prioritize tasks and allocate time efficiently to ensure that all learning activities are organized and run smoothly, while avoiding scheduling conflicts. My attention to detail and organizational skills allow me to manage multiple calendars, set reminders, and maintain clear communication with stakeholders to ensure that all participants are aware of training schedules and logistics.
Experience: 1 - 2 years
I am skilled in one-on-one coaching to support learners in overcoming challenges, setting career goals, and developing key competencies. My coaching approach is centered on active listening, constructive feedback, and tailored guidance to help individuals achieve measurable results. In addition to facilitating group training, I have successfully mentored employees, helping them build confidence, improve performance, and enhance leadership capabilities.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
I handle data entry tasks related to tracking progress, compiling feedback, and maintaining accurate records.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.