Michelle

Case Manager I Medical Retrieval I Customer Relations

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

July 4th, 2026 (4 days ago)

Member Since

August 25th, 2024

Profile Description

As a Hearing Manager, Customer Relations Manager, and Medical Records Specialist, I bring a diverse skill set focused on enhancing customer satisfaction, improving communication, and ensuring the accurate management of sensitive information. With expertise in handling customer concerns and feedback, I foster strong relationships and resolve disputes while collaborating across departments to ensure timely solutions. In my role as a Hearing Manager, I focus on hearing-related issues, ensuring compliance with industry regulations and improving customer experiences. As a Medical Records Specialist, I expertly maintain, organize, and secure patient records, ensuring accuracy, confidentiality, and compliance with healthcare regulations. My goal is to deliver exceptional service, improve processes, and support high-quality outcomes across customer interactions and healthcare documentation.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

I am committed to cultivating strong, lasting relationships with our customers by delivering exceptional service and personalized experiences. I lead a team of customer service professionals and collaborate cross-functionally to address customer inquiries, resolve issues, and proactively identify opportunities for improving satisfaction. By analyzing feedback and leveraging customer insights, I drive strategic initiatives that promote customer retention and loyalty. With a passion for enhancing the customer journey, I work to create positive and impactful interactions at every touchpoint.

Professional Services » Legal Services » Case Management

Experience: 2 - 5 years

am dedicated to ensuring seamless communication between customers and the organization, with a focus on resolving disputes, addressing concerns, and ensuring a positive customer experience. With extensive knowledge of hearing-related issues and solutions, I oversee hearing-related cases, including complaints, inquiries, and feedback. My role involves coordinating with relevant departments to facilitate timely responses, manage customer expectations, and ensure compliance with policies and regulations. My goal is to enhance customer satisfaction and loyalty while driving continuous improvement in our hearing services.

Office and Administration » Admin Data Processing » Records Retrieval

Experience: 1 - 2 years

I manage and maintain accurate, confidential patient information in compliance with healthcare regulations and organizational policies. My expertise lies in organizing, coding, and securing medical records to ensure that all documentation is easily accessible and properly protected. I collaborate with healthcare providers, insurance companies, and other departments to ensure the integrity and accuracy of patient data. With a keen attention to detail and a deep understanding of privacy laws such as HIPAA, I strive to provide efficient, error-free record-keeping that supports high-quality patient care.

Other Skills

Accounting » Bookkeeping

Experience: Less than 6 months

Real Estate

Experience: Less than 6 months

Customer Support » Insurance » Insurance Verification

Experience: Less than 6 months

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cabanatuan, Nueva Ecija

Tests Taken: IQ
Score: 127: DISC
Dominance: 34%
Influence: 2%
Steadiness: 32%
Compliance: 32%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0284
Total Execution Time	0.0298

GET DATA

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URI STRING

jobseekers/info/3683796

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0162 seconds) (Show)

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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

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