Hello there! I’m
Most recently, I worked as a Follow-Up Specialist and Appointment Setter for a real estate investment company where I conducted follow-up calls, built rapport with motivated home sellers, qualified leads using the 4 Pillars method (motivation, condition, price, timeline), and set appointments for the acquisition team. I’m familiar with manual dialing and tools like Podio, GoHighLevel, Smartphone, and Dialpad for CRM and outreach.
Before that, I served as a Customer Service Representative at Collective Solution handling roadside assistance dispatch. I managed a high volume of urgent calls, assessed service eligibility, and coordinated timely support for drivers even during high-pressure, after-hours shifts.
I also have experience in the solar and student loan industries where I consistently met lead targets, educated clients on technical offerings, and maintained strong communication throughout the sales cycle.
I’m currently seeking a full-time, long-term role in the real estate industry as an Appointment Setter where I can bring my strong communication skills, attention to detail, and dedication to helping your business grow.
Let’s connect. I’d love to be a part of your team!
Experience: 1 - 2 years
As a real estate appointment setter, my daily tasks involved making follow-up calls and sending messages to potential home sellers to nurture leads and build rapport. I scheduled appointments between motivated sellers and property consultants, ensuring smooth communication throughout the process. I managed and updated lead information using CRM tools like Podio and GoHighLevel, tracking appointment statuses and logging client interactions. For calling, I used a smartphone and Dialpad to efficiently handle high call volumes. I also addressed objections professionally, provided feedback to the sales team, and adapted my outreach strategies based on client responsiveness to improve engagement and conversion.
Experience: 1 - 2 years
As a Vehicle Dispatch Agent at Agero, I had the privilege of playing a pivotal role in ensuring efficient and effective roadside assistance services for our customers. Utilizing dispatch software to allocate the closest available vehicle to each service request, optimizing response times and resource utilization. Managing a high volume of incoming calls during peak periods required strong multitasking and prioritization skills. My experience as a Vehicle Dispatch Agent was gratifying and personally enriching. It allowed me to develop and refine essential skills such as effective communication, crisis management, and decision-making under pressure.
Buyer Lead Qualification & VIP Buyer Management Experienced in handling the buyer side of real estate by connecting with investors and potential buyers through GoHighLevel, WAVV Dialer, and platforms such as Facebook. I qualify buyers by identifying their preferred markets, budget, investment criteria, buying strategy, and timeline, then organize qualified prospects into a VIP buyer list for future property opportunities. I’m also comfortable following up, building relationships, updating buyer information in the CRM, and matching qualified buyers with available deals.
Experience: 1 - 2 years
As a collection specialist in a student loan account, I loved explaining the benefits of our program and building relationships with potential clients. During my tenure as a Student Loan Account Agent: I offered financial counseling to borrowers, helping them understand their repayment plans and assisting in developing strategies to meet their financial goals. I managed a portfolio of student loan accounts, ensuring accurate record-keeping and timely updates to borrower information. I also have experience in negotiating and maintaining a positive professional attitude.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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