Current Employment Status:
Hired Part Time on Feb 26, 2025
Hello! I'm Margaret, an experienced Administrative & Operations Virtual Assistant based in the Philippines.
Over the years, I've supported business owners in managing daily operations, coordinating projects, organizing information, handling administrative tasks, and providing publishing support. My most recent clients were in the publishing industry, where I managed a wide range of responsibilities beyond Amazon KDP, including project coordination, document formatting, research, file organization, social media assistance, and day-to-day administrative work.
I take pride in being dependable, organized, and proactive. I enjoy creating systems that help businesses run more smoothly and ensuring that important tasks are completed accurately and on time.
What I can help you with
• Administrative Support
• Executive Assistance
• Calendar &
• Data Entry
• Internet Research
• Microsoft Office & Google Workspace
• Canva Design
• Project Coordination
• Process Documentation
• Customer Support
• Social Media Assistance
• Amazon KDP Publishing
• Book Formatting
• Publishing Operations
• AI-assisted productivity using ChatGPT and Claude
Skills
• Administrative Support
• Executive Assistance
• Virtual Assistance
• Project Coordination
• Operations Support
• Calendar Management
•
• Data Entry
• Microsoft Office
• Google Workspace
• Canva
• Document Formatting
• Internet Research
• Customer Support
• Social Media Management
• Amazon KDP
• Book Formatting
• Kindle Direct Publishing
• AI Tools (ChatGPT, Claude)
• File Management
Software & Tools
Microsoft Office | Google Workspace | Canva | Trello | Asana | Slack | Zoom | Mailchimp | Shopify | Wix | Amazon KDP | Draft2Digital | Pubby | ChatGPT | Claude AI | BookReverb | LaunchRead | BookBounty | IngramSpark
I am always eager to learn new tools and processes, communicate professionally, and become a reliable long-ter
Thank you for visiting my profile. I look forward to working with you!
Experience: 2 - 5 years
Successfully published multiple eBooks on Amazon KDP, including Kindle, paperback, and hardcover formats. Managed the entire process from content creation and editing to formatting, cover design, and uploading. Developed marketing strategies to promote books, including keyword optimization.
Experience: 1 - 2 years
Coordinates projects from planning to completion by organizing tasks, tracking deadlines, monitoring progress, maintaining project documentation, collaborating with team members, and ensuring deliverables stay on schedule.
Experience: 1 - 2 years
Provides reliable day-to-day administrative assistance, including document preparation, scheduling, email management, internet research, spreadsheet organization, data tracking, file management, and maintaining organized workflows to support efficient business operations.
Experience: 1 - 2 years
Managed all aspects of an online business, including order processing, inventory management, and logistics coordination. Handled customer service inquiries, resolved issues, and ensured high customer satisfaction. Ran social media advertising campaigns, generating leads and increasing brand engagement. Built and managed a Shopify store, including product listings and promotions.
Experience: 5 - 10 years
Customer relationship management, email/chat/phone support, complaint resolution, conflict management, active listening, problem-solving, customer retention, order and account management, follow-ups, data entry, escalation handling, multitasking, time management, and maintaining high customer satisfaction.
Experience: 1 - 2 years
Assists with daily business operations by organizing processes, maintaining accurate records, improving workflows, supporting team communication, tracking tasks, and helping businesses operate more efficiently.
Experience: 1 - 2 years
Supports business owners and executives by managing calendars, organizing priorities, coordinating meetings, preparing documents, handling correspondence, tracking action items, and ensuring daily operations run smoothly and efficiently.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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