I possess more than 5 years of experience in account management, sales, technical, and customer service on a SaaS company. I'm a well-rounded Virtual Assistant with 10 years of overall experience being a Technical Support Agent. I'm a goal-driven person with a continuous thirst for knowledge. Through my perseverance and hard work, I have gained expertise in Design (Graphics and Videos), Customer Service/Community Management, Creating Marketing campaigns using different CRM's such as Keap, ActiveCampaign, etc..
I am quite knowledge in using Google Suite, project management tools such as Trello and ClickUp, Canva, Adobe Premiere Pro, Adobe Photoshop, and basic knowledge in coding.
Experience: 10+ years
I have 5 years experience being a Tech support representative in Convergys, then 5+ years being an all-around virtual support in a SaaS (software as a service) company.
Experience: 2 - 5 years
We are using Trello as our project management tools in my previous job.
Experience: 2 - 5 years
I've been using Premiere Pro when I became a social media manager
Experience: 1 - 2 years
Experience: 2 - 5 years
Used canva when creating images and post for my client's social media.
Experience: 2 - 5 years
Used canva when creating images and post for my client's social media.
Experience: 1 - 2 years
I have basic knowledge in using HTML
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