Katherine

Administrative & Client Support Specialist | Billing, Scheduling & Remote Suppor

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Overview

Looking for full-time work (8 hours/day)

at $4.87/hour ($960.00/month)

Bachelors degree

Last Active

September 19th, 2026 (4 days ago)

Member Since

April 24th, 2024

Profile Description

I am an Administrative and Client Support Specialist with nearly 7 years of experience in billing and collections, client communication, documentation, reporting, coordination, and remote work.

My background in the insurance industry gave me strong experience in handling high-volume client interactions, monitoring payments, following up on accounts, maintaining accurate records, coordinating concerns with internal departments, and meeting daily and monthly performance targets. I managed 1,000+ client interactions per month and regularly handled sensitive account and payment-related concerns through outbound calls and email.

I also have experience as an Online ESL Teacher, where I worked independently in a remote environment, managed student schedules, maintained lesson records, communicated with students, and consistently handled multiple scheduled tasks using digital tools.

I can help with:

• Administrative and back-office support
• Billing and payment monitoring
• Client communication and follow-ups
• Email management and coordination
• Calendar and schedule management
• Data entry and records management
• Documentation and reporting
• Meeting and presentation coordination
• Online research and routine administrative tasks
• Remote customer and client support

I am proficient in Microsoft Office, Excel, Outlook, Google Workspace, Gmail, Google Calendar, Google Docs, Google Sheets, Zoom, Microsoft Teams, Google Meet, and other digital productivity tools.

I hold a Bachelor of Science in Business Management, major in Financial Management, and I am comfortable working independently, following established processes, handling repetitive tasks accurately, and managing deadlines in a remote environment.

I am looking for a long-term remote opportunity where I can use my experience in billing, client support, and administration to become a reliable part of the team. I value accuracy, clear communication, consistency, and taking responsibility for the tasks assigned to me.

If you need someone who can communicate professionally, keep records organized, follow through on tasks, and work independently with minimal supervision, I would be happy to contribute to your team.

Top Skills

Office and Administration » Email Management

Experience: 5 - 10 years

I regularly handled professional email communication with clients and internal departments at COCOLIFE, including coordinating account-related requests, addressing client concerns, providing follow-ups, and communicating with different departments to support timely resolution.

Office and Administration » Administrative Support

Experience: 5 - 10 years

I have nearly 7 years of experience supporting daily administrative operations, coordinating requests, maintaining documentation and records, preparing reports, scheduling meetings, and communicating with clients and internal teams. I am comfortable managing multiple priorities independently while keeping tasks organized and on schedule.

Office and Administration » Communication

Experience: 5 - 10 years

I handled more than 1,000 client interactions monthly at COCOLIFE through outbound calls and account-related support. I communicated professionally with clients, addressed concerns, provided payment and policy information, coordinated requests with internal departments, and followed up when necessary.

Other Skills

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

I have experience using Microsoft Excel to organize information, maintain records, monitor performance, and support monthly production reporting. My degree in Financial Management also provided me with a strong foundation in working with numbers, spreadsheets, and business data.

Office and Administration » Calendar Management

Experience: 5 - 10 years

I have experience coordinating meeting and presentation schedules using Microsoft Outlook, as well as managing multiple student schedules in my remote ESL role. I am comfortable organizing appointments, keeping schedules updated, coordinating availability, and ensuring scheduled activities are properly tracked.

Office and Administration » Microsoft Outlook

Experience: 5 - 10 years

I used Microsoft Outlook at COCOLIFE for professional communication, coordinating meetings and presentation schedules, organizing appointments, and managing calendar-related tasks. I am comfortable using Outlook for both email communication and scheduling.

Office and Administration » Meeting Management

Experience: 5 - 10 years

I coordinated meetings and presentation schedules at COCOLIFE using Microsoft Outlook. I am experienced in communicating schedules, coordinating availability with different people, organizing meeting-related details, and helping ensure meetings and presentations are properly scheduled.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tagaytay City, Cavite

Tests Taken: IQ
Score: 118: DISC
Dominance: 13 %
Influence: 9 %
Steadiness: 37 %
Compliance: 41 %: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“He's been absolutely superb!”

- Ed Currer

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BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Info )	0.0427
Total Execution Time	0.0446

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jobseekers/info/3395389

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0202 seconds) (Show)

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0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

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