Jowin

Jowin Cruz

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.07/hour ($1,190.40/month)

Bachelors degree

Last Active

October 3rd, 2026 (3 days ago)

Member Since

April 11th, 2024

Profile Description

Results-driven Licensed Virtual Assistant and Appointment Setter with strong experience in sales, customer service, lead generation, cold calling, and appointment setting. Skilled in qualifying cleaning-service leads, understanding customer needs, recommending the right cleaning packages and add-on, handling objections, following up, and converting inquiries into confirmed bookings

Experienced with QUO, Booking-koala, Go High Level, CRM navigation, calendar management, and lead tracking. I’m passionate about creating excellent customer experiences, achieving booking targets, and helping cleaning businesses grow through every customer interaction

Top Skills

Office and Administration » Creative Problem Solving

Experience: 5 - 10 years

*Listen actively to understand the customer's concern. *Acknowledge the customer's concern professionally. *Provide relevant solutions or information based on their concern. *Build trust and credibility by being transparent and accurate.

Office and Administration » Client Relationship Management

Experience: 2 - 5 years

*Communicate professionally with clients through calls, email, SMS, and chat. *Provide timely follow-ups and updates. *Document important client information and communication in the CRM. *Build trust and rapport with clients.

Office and Administration » Team Leadership

Experience: 2 - 5 years

*Lead and manage a team of 12–15 team members. *Set clear performance expectations, goals, and KPIs. *Monitor team performance and track sales, productivity, quality, and attendance. *Conduct regular team huddles, coaching sessions, and one-on-one meetings. *Perform call monitoring and quality evaluations to identify improvement areas. *Provide actionable feedback and personalized coaching.

Other Skills

Real Estate » Appointment Setting

Experience: 6 months - 1 year

*Conducted outbound calls to real estate professionals and introduced a published real estate book available on Amazon. *Qualified prospects by identifying their business needs, experience, and potential interest in the book. *Handled objections professionally and addressed questions to maintain prospect interest. *Conducted consistent follow-ups with interested prospects to maximize appointment opportunities.

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

*Find potential customers who fit the target market. *Identify qualified prospects based on specific criteria. *Contact prospects through calls, email, SMS, social media, or other channels. *Set appointments with qualified prospects.

Marketing » Telemarketing » Outbound Calls

Experience: 2 - 5 years

*Proactive outreach – You contact the customer instead of waiting for them to reach out. *Lead generation – Reach out to potential customers who may be interested in the service. *Follow-up – Contact prospects who are interested but not ready to decide. *Relationship building – Create rapport and trust throughout the sales conversation.

Marketing » Telemarketing » Inbound Sales

Experience: 5 - 10 years

*Handled inbound and outbound customer calls, providing professional service while identifying sales and booking opportunities.. *Assessed customer needs through effective questioning and recommended products or services based on their requirements. *Used consultative selling and persuasive communication to overcome objections and close sales. *Maintained accurate customer information, notes, and follow-up details in CRM systems. *Resolved customer concerns professionally while maintaining a positive customer experience. *Consistently worked toward sales, customer satisfaction, and productivity KPIs in a fast-paced environment.

Real Estate » Cold Calling

Experience: 1 - 2 years

*Conducted high-volume outbound cold calls to prospective clients, leads, and customers to generate sales opportunities and appointments. *Qualified prospects by identifying their needs, interests, budget, and level of buying intent. *Handled objections professionally using persuasive communication techniques to build rapport and convert prospects into qualified leads *Maintained accurate CRM records, documented call outcomes, and performed consistent follow-ups to nurture leads and increase conversions.

Office and Administration » Communication

Experience: 2 - 5 years

*Manage professional emails, messages, and internal communications. *Handle phone calls and inquiries professionally. *Prepare and send memos, reports, notices, and other office documents. *Coordinate meetings, appointments, schedules, and follow-ups. *Communicate effectively with clients, team members, managers, and other departments. *Provide clear and accurate updates, instructions, and responses.

Office and Administration » Problem Solving

Experience: 2 - 5 years

*Identify and understand administrative and operational issues. *Analyze the situation and determine the root cause of a problem. *Review available information, records, and documentation before making decisions. *Prioritize urgent and important tasks. *Handle escalations and unexpected situations professionally.

Office and Administration » Data Management

Experience: 2 - 5 years

*Accurately collect and enter customer and lead information. *Maintain and update CRM systems and databases. *Verify data for accuracy, completeness, and consistency. *Organize customer, lead, sales, and appointment information. *Record call outcomes, customer interactions, and follow-up details. *Manage and organize spreadsheets, reports, and tracking sheets. *Coordinate with team members to ensure consistent and accurate data.

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Dasmarinas, Cavite, Cavite

Tests Taken: IQ
Score: 119: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0019
Controller Execution Time ( Jobseekers / Info )	0.0522
Total Execution Time	0.0571

GET DATA

No GET data exists

MEMORY USAGE

1,630,224 bytes

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URI STRING

jobseekers/info/3369216

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0219 seconds) (Show)

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