Ray

Customer & B2B support, Data | E-commerce, Property Tech

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Overview

Looking for full-time work (8 hours/day)

at $4.25/hour ($835.20/month)

Bachelors degree

Last Active

September 5th, 2026 (6 days ago)

Member Since

February 25th, 2024

Profile Description

Hello there! I'm Ray Ann, your dedicated Customer Service Representative, here to provide you with top-notch support and assistance across all channels - social media, email, and more! With a background as both a seller and a customer support specialist in the eCommerce/retail, food & beverage, telco and, retail banking

I also have a background in basic data entry, mapping, and data cleaning.

Mirakl , E-Commerce , Zendesk , Salesforce , Online Retail , Excel, Data Entry, Data mapping, Data Import, Telecommunications , E-commerce , Real Estate, Shopify, 

Top Skills

Experience: 1 - 2 years

Listing Approval, Seller Support, Product Review, Customer Service

Experience: 1 - 2 years

Marketplace / E-commercc Seller communication

Experience: 5 - 10 years

Customer Support - Calls, E-mail, and Social Media. US and AU companies. Telecommunications, Retail Banking, and E-commerce/Retail.

Other Skills

Experience: 2 - 5 years

Used to manage customer service tickets (email and social media messages). Escalating tickets or assigning them to other team members. Adding and checking internal notes.

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Customer Service Representative (eBay): Answering inbound calls about general inquirt such as shipping update and product questions.

Experience: Less than 6 months

Managing e-mails from marketplace sellers and verifying account details.

Experience: 2 - 5 years

Experience: Less than 6 months

Data cleaning and data import/mapping

Experience: 6 months - 1 year

Handled tickets (emails) from customers regarding orders. Updated tags based on issues/concern.

Seller Content Coordinator: Assisted marketplace sellers of an Australian online retail company with listing approval, review, and compliance checks. Helped with technical errors, including integration issues, spreadsheet data errors, missing or invalid attributes/values, rejection errors, and import problems. Duration: 2 years

Experience: Less than 6 months

Manage cancellations, order updates, and refunds.

Experience: Less than 6 months

Basic Information

Age
32
Gender
Male
Website
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Address
Taguig
Tests Taken
IQ
Score:  104
DISC
Dominance: 17%
Influence: 26%
Steadiness: 33%
Compliance: 25%
English
C2(Advanced/Mastery)
Government ID
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