Results-driven Virtual Assistant and Administrative Professional with a Bachelor of Science in Information Technology and over 7 years of experience in customer service, telesales, and workflow optimization.
Skilled in CRM management (Zoho, Salesforce, HubSpot, GHL), documentation, scheduling, and client communication across multiple channels.
Known for resilience, adaptability, and integrity, I excel at delivering error-free reports, optimizing processes, and supporting team success. Proficient in MS Office Suite, Google Workspace, Trello, Asana, ClickUp, Canva, Dropbox, Zoom, and Slack, with a proven ability to streamline operations and enhance customer satisfaction.
Currently expanding expertise into social media management and General Virtual Assistant, bringing empathy, creativity, and strong communication skills to new career paths. Motivated to learn, grow, and contribute long-term value to clients and organizations.
Experience: 5 - 10 years
As part of the job my past job experience , is to use email been comfortable with it and all of the use.
Experience: Less than 6 months
Experience: Less than 6 months
Been in BPO for almost 10 years, communicating with clients/customers in English.
Experience: 5 - 10 years
Proven telesales professional with over 5 years of experience in travel and sales accounts. Skilled at engaging customers, handling inquiries, and closing deals while consistently exceeding sales targets. Strong ability to build lasting client relationships and deliver solutions that drive business growth.
Experience: Less than 6 months
Experience: 5 - 10 years
-Delivered high-quality customer support across travel and education sectors, achieving strong satisfaction ratings and repeat client engagement.
Experience: 5 - 10 years
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