IT Support Specialist with 8+ years of experience in enterprise service desk, application support, and technical troubleshooting, plus 1 year of customer service experience. Skilled in resolving Tier 1–2 issues, supporting cloud, network, and endpoint systems, delivering exceptional customer support, and improving customer satisfaction.
Experience: 1 - 2 years
Huge scope related to Servers, Cloud, Account Management System, troubleshooting, Networking, Printer Installation, E-mail, and more.
Experience: 2 - 5 years
I worked as Customer Service Associate through Online proctoring where I handled US customers. Have been awarded as Best in Service and a member of Best Team.
Experience: 5 - 10 years
Experienced in managing Microsoft 365 users, licenses, and services.
Experience: 5 - 10 years
Experienced in Azure Active Directory (Azure AD) user and access management.
Experience: 5 - 10 years
Knowledgeable in network administration, troubleshooting, and performance monitoring.
Experience: Less than 6 months
Proficient in Active Directory user, group, and permission management.
Experience: 2 - 5 years
Skilled in PowerShell for system administration and task automation.
Experience: 5 - 10 years
Experienced in AWS cloud services and administration.
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