Marte

Senior VA | Executive Assistant | Operations Manager

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Overview

Looking for full-time work (8 hours/day)

at $11.61/hour ($2,240.00/month)

Bachelors degree

Last Active

July 4th, 2026 (6 days ago)

Member Since

December 11th, 2023

Profile Description

I offer more than just skills; I bring a strong commitment to understanding your unique challenges and goals. Let us collaborate to craft solutions that are not only effective, but also sustainable and scalable. I would be happy to connect and explore how my blend of enthusiasm, expertise, and cutting-edge tools can translate into real results for your business.

Hi! My name is Gab, and I am based in Manila City, Philippines. I hold a Bachelor of Science in Information Technology and later pursued a second degree in Industrial Engineering from one of the country's top universities. Since graduating in 2014, I have built a well-rounded career across several industries and roles, both in corporate and remote settings.

Over the years, I have developed a strong foundation in leadership, technical skills, and project execution, which has allowed me to thrive in fast-paced environments, whether working with teams in person or virtually.

Industries I have worked with:
HVAC | Locksmith| Fitness | E-commerce (Shopify & Amazon) | Travel | Podcast | Food | Telecommunications

Tools I have used:
Workiz, ServiceTitan, Salesforce, Amdocs, ClickUp, ---------- , HelpScout, ActiveCampaign, Instantly, RichPanel, Aircall, RingCentral, Seller Central, Helium10, JoinBrands, Intellivy, and many more.

If you need someone who can keep operations moving and support your overall business requirements, I'd love to help.

Let's talk about the kind of support your team needs!

Gab

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 10+ years

I bring over 12 years of combined experience in the BPO and remote work sectors, with a strong focus on end-to-end customer support operations. My expertise includes customer and client support, account and membership management, cancellations, order and delivery coordination, customer retention, CRM handling, and relationship management. I am highly skilled in managing sensitive customer information while ensuring excellent service, efficiency, and customer satisfaction.

Project Management » Process Improvement

Experience: 5 - 10 years

I have helped former clients design, document, and optimize business processes using process-mapping tools such as MS Visio. I also supported a US-based startup by setting up operations from the ground up, including CRM implementation, customer support workflows, data management and processing systems, dispatching operations, review management, and accounts management. My focus is on building scalable, efficient processes that support growth and operational clarity.

Customer Support » Chat Support » Chatbot

Experience: 2 - 5 years

I am actively upskilling in the use of AI-driven tools to enhance and future-proof my work, helping former clients automate key business functions wherever possible. My experience includes designing and implementing AI-powered chat sequences to handle social media inquiries, improve response times, and reduce manual workload. I focus on applying AI strategically to streamline operations, improve customer experience, and support scalable business growth.

Other Skills

Customer Support » Sales Support » Prospecting

Experience: 5 - 10 years

Prospecting & Lead Research: I conduct in-depth research to identify and qualify target leads for eCommerce brands, including influencers, content creators, podcast hosts, and potential brand partners. My process includes audience and niche alignment, engagement and credibility checks, contact sourcing, and data validation to ensure high-quality prospects for collaborations, partnerships, sponsorships, and outreach campaigns.

Office and Administration » Email Management

Experience: 2 - 5 years

I have supported Canada- and US-based clients in planning, managing, and executing marketing email campaigns, including newsletters, promotional broadcasts, and automated sign-up/onboarding email sequences using Active Campaign and Instantly. My experience covers list management, segmentation, scheduling, content coordination, performance tracking, and campaign optimization, ensuring emails are delivered on time, aligned with brand voice, and optimized for engagement and conversions.

Office and Administration » Executive Assistance

Experience: 5 - 10 years

I provide high-level executive and administrative support to business owners and executives by managing calendars, emails, documentation, data, and internal communications. I assist with process coordination, CRM updates, reporting, research, and cross-team follow-ups, ensuring daily operations run smoothly. With a strong background in remote work, process improvement, customer operations, and automation, I help executives stay organized, focused, and efficient while supporting scalable business growth.

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Taguig City, Metro Manila

Tests Taken: IQ
Score: 97

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0324
Total Execution Time	0.0337

GET DATA

No GET data exists

MEMORY USAGE

1,611,568 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3128978

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0216 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0012	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3128978' LIMIT 1
0.0045	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '3128978'
0.0015	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3128978'
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0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3128978' AND `is_private` = 1
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0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0014	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '3128978'
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0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3128978'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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