Hi! I’m Chi, a Virtual Assistant with 2 years of experience providing remote administrative and operational support to a U.S.-based company. I support business owners and loan officers with day-to-day administrative tasks, data review, documentation, client communication, loan submissions, and marketing coordination.
I also have hands-on experience coordinating content production with video editors, managing digital platforms such as Google Business, YouTube, and Yelp, uploading completed content to social media platforms, and assisting with basic video and visual content editing.
My previous experience in customer service and content moderation has also strengthened my communication, attention to detail, quality assurance, problem-solving, and ability to work with established processes and guidelines.
Areas I can support you with:
Virtual & Administrative Assistance
Data Entry & Data Management
Documentation & File Management
Client & Customer Communication
Content Coordination
Marketing Coordination
Social Media Content Support
Basic Video & Visual Editing
Research & Online Business Support
Quality Assurance & Process Support
Tools I have experience with include:
Productivity & Admin: Google Workspace, Microsoft Office, Notion
Communication: Microsoft Teams, Google Meet, Gmail
Design & Content: Canva, CapCut, PicsArt
AI & Writing: ChatGPT, Grammarly, Gemini
Digital Platforms: Google Business, YouTube, Yelp
Real Estate/Mortgage: Zillow, MMI, mortgage/lending platforms
What you can expect fro
Clear and professional communication
Strong attention to detail
Organized and reliable task management
Ability to work independently and meet deadlines
Willingness to learn new tools and processes
Proactive follow-up and consistent updates
I’m currently looking for a long-term opportunity where I can contribute my administrative and remote support experience while continuing to grow in content coordination, social media support, and digital operations.
If you’re looking for someone who can take ownership of tasks, communicate clearly, and adapt to your business processes, HIRE ME *wink*
Experience: 6 months - 1 year
As a content moderator, my job was to make sure the website stayed safe and friendly for everyone. I checked posts to make sure they followed the rules. If something didn't, I took it down to keep things running smoothly.
Experience: 1 - 2 years
As a customer support specialist, I handle inbound and outbound calls, chat support, and emails. So, it is a blended role where I assist customers through various channels.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
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