Administrative/Executive Virtual Assistant

Inbox/Email Management/Tickets/Queries - (Freshworks/Freshdesk) - Freshdesk stands out as the best CRM in my years of VA experience. Its seamless ticket management, coupled with the option to archive data for up to 10 years (based on your plan), makes it exceptionally efficient. Opting for the middle-tier plan with a 5-year archival, the lower monthly fees further enhance its appeal. Better than GoDaddy in my own views.

Calls (IB/OB) - (Freshcaller / Ringblaze) - For several years, both I and my team have relied on both of these platforms, offering total reliability with affordable monthly fees. They boast features such as call recording, adding notes to calls, and seamless ticket importation into your current CRM/Email management software. Notably, the quality of call recordings remains excellent even after years, ensuring dependable backtrack capabilities.

Invoicing/Online orders/Financial services platform (Square) - I've used this for tracking onsite orders, transactions, refunds, and automated billing scheduling, this robust backend tool proves to be highly effective. It facilitates seamless invoicing to clients, showcasing its powerful capabilities for each business. Extremely reliable.

Content writing/Email campaign/Rollout - (MailerLite) - As my trusted tool for mass email blasts to engage clients, this platform has never let me down in my three years of use. It enables tracking of spam reports, bounces, hits, and click counts, providing valuable insights into client interests. As we know, this information proves instrumental in refining future game plans and strategies for successive campaigns.

Payroll (Cintra IQ) - Had a good run with this one, this for end-to-end payroll preparation, this consistently reliable tool has been my go-to for years. Handling P45s, insurances, and P15s for employees seamlessly through its fully online and automated processes, it has proven faultless in my two years of use.

WordPress - Website management - This grants us the ability to adjust our online booking engine and website items seamlessly. Nowadays, one doesn't require expert web engineering skills for basic tasks; WordPress empowers users to make on-the-fly tweaks at the backend. While a dedicated website manager is essential for overall page maintenance, this feature provides an edge, allowing us to perform certain tasks independently and contribute to the upkeep.

Data management - (GDrive/Gsuite/FileHippo) - Exclusively relying on GSuite for an extended period, GDrive has consistently proven its reliability. For larger files, particularly surveillance videos ranging from 1GB to 10GB, my preferred choice is FileHippo. Its file lifecycle can extend for years, with the added benefit of an archiving option.

Calls (IB/OB) - (Freshcaller / Ringblaze) - For several years, both I and my team have relied on both of these platforms, offering total reliability with affordable monthly fees. They boast features such as call recording, adding notes to calls, and seamless ticket importation into your current CRM/Email management software. Notably, the quality of call recordings remains excellent even after years, ensuring dependable backtrack capabilities.

Calls (IB/OB) - (Freshcaller / Ringblaze) - For several years, both I and my team have relied on both of these platforms, offering total reliability with affordable monthly fees. They boast features such as call recording, adding notes to calls, and seamless ticket importation into your current CRM/Email management software. Notably, the quality of call recordings remains excellent even after years, ensuring dependable backtrack capabilities.

Content writing/Email campaign/Rollout - (MailerLite) - As my trusted tool for mass email blasts to engage clients, this platform has never let me down in my three years of use. It enables tracking of spam reports, bounces, hits, and click counts, providing valuable insights into client interests. As we know, this information proves instrumental in refining future game plans and strategies for successive campaigns.

Lead Generation

Basic to Advanced Canva Editing

Data management - (GDrive/Gsuite/FileHippo) - Exclusively relying on GSuite for an extended period, GDrive has consistently proven its reliability. For larger files, particularly surveillance videos ranging from 1GB to 10GB, my preferred choice is FileHippo. Its file lifecycle can extend for years, with the added benefit of an archiving option.

Invoicing/Online orders/Financial services platform (Square) - I've used this for tracking onsite orders, transactions, refunds, and automated billing scheduling, this robust backend tool proves to be highly effective. It facilitates seamless invoicing to clients, showcasing its powerful capabilities for each business. Extremely reliable.

Data management - (GDrive/Gsuite/FileHippo) - Exclusively relying on GSuite for an extended period, GDrive has consistently proven its reliability. For larger files, particularly surveillance videos ranging from 1GB to 10GB, my preferred choice is FileHippo. Its file lifecycle can extend for years, with the added benefit of an archiving option.