I got 13 years of expertise working in a call center environment. I have excellent communication and facilitation skills dealing both with local and foreign clients in a virtual or
Experience: 10+ years
Call auditing based on set standards
Experience: 10+ years
Use of Microsoft applications to input and process data
Experience: 10+ years
11 years of quality auditing of calls based on client's standards with low to zero variance
Experience: 10+ years
Timely response and assistance thru email following email etiquette
Experience: 10+ years
Efficient use of outlook and Teams calendar for meeting set up
Experience: 10+ years
Good command of basic Microsoft applications and more than willing to learn new ones
Experience: 10+ years
Deep dive analysis of data based on focused metric
Experience: 1 - 2 years
Conversion of Excel audit form to Google form format
Experience: 2 - 5 years
Basic background on data extraction in Tableau
Experience: 10+ years
46wpm with 100
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