I am a qualified and professional ITServicedesk Analyst with over 2years of work experience in this role and over 5 years of work experience as a Technical Support. Strong creative and analytical skills.Team player with an eye for detail.
Experience: 5 - 10 years
Over 5yrs experience as a Technical Support and 2yrs experience as an IT Helpdesk Analyst
Experience: Less than 6 months
2yrs Technical Support for HP printers 3yrs Technical Support for Intuit QuickBooks 2yrs as IT Helpdesk Analyst
Experience: 5 - 10 years
Strong customer service experience as a Technical Support and IT Helpdesk Analyst (Chat, Email, Voice)
Experience: 2 - 5 years
Working with 3 chats at a time as an IT Helpdesk Analyst
Experience: 2 - 5 years
Worked with users for any office365 related concerns as an IT Service Desk Analyst
Experience: 2 - 5 years
Troubleshooting MS Excel as an IT Helpdesk Analyst
Experience: 2 - 5 years
Troubleshooting MS Word as an IT Service Desk Analyst
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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