I'm a results-driven Sales Development Representative and Virtual Assistant with over 5 years of experience in outbound sales, appointment setting, lead generation, customer service, and administrative support.
I've worked with businesses in real estate, home services, cleaning, security, and eCommerce, helping them generate qualified leads, schedule appointments, manage CRMs, and provide excellent customer support.
My experience includes:
Outbound cold calling
Appointment setting
Lead generation
CRM management<8efe80624d780eba0c6493ec45140364
Data entry and internet research
Calendar management
Administrative support
Customer follow-ups
I'm comfortable speaking with prospects, overcoming objections, building rapport, and keeping detailed CRM records. I learn new tools quickly, communicate clearly, and enjoy helping businesses grow through consistent outreach and excellent customer service.
Tools I use
HubSpot
GoHighLevel
LinkedIn Sales Navigator
Google Workspace
Microsoft Office
Slack
Trello
Canva
ChatGPT
Instantly
Smartlead
Clay
Zapier
n8n
Make
I'm currently looking for a long-term opportunity where I can contribute, grow with the team, and consistently deliver results.
Experience: Less than 6 months
Scheduled qualified appointments for sales teams while consistently meeting daily KPIs and maintaining accurate CRM records.
Experience: Less than 6 months
5 years of outbound cold calling for real estate, home services, and lead generation. Skilled in rapport building, objection handling, and appointment setting.
Experience: Less than 6 months
Built targeted prospect lists, qualified leads, and managed outbound email and phone campaigns using Apollo.io and LinkedIn Sales Navigator.
Experience: 2 - 5 years
Over 5 years providing phone, email and chat support while resolving customer concerns professionally and efficiently.
Experience: 2 - 5 years
Managed customer inquiries, follow-ups, and professional email communication with timely responses.
Experience: Less than 6 months
Extensive experience handling inbound and outbound calls with excellent communication and customer service skills.
Experience: 5 - 10 years
Accurate and detail-oriented in entering, updating, and maintaining customer and business records.
Experience: 2 - 5 years
Used for lead management, activity tracking, pipeline updates, and customer follow-ups.
Experience: Less than 6 months
Managed contacts, pipelines, notes, and appointment scheduling.
Experience: 5 - 10 years
Scheduled appointments, coordinated meetings, and managed calendars for clients and sales teams.
Experience: 5 - 10 years
Organized inboxes, prioritized communications, and handled client follow-ups professionally.
Experience: 2 - 5 years
Managed calendars, organized files, performed research, and handled day-to-day administrative tasks.
Experience: 1 - 2 years
Created basic marketing materials and simple graphics for business use.
Experience: 5 - 10 years
Daily use of Google Docs, Sheets, Drive, Calendar, and Gmail for collaboration and reporting.
Experience: Less than 6 months
Used AI to improve productivity, create content, research information, and streamline workflows.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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