Shyrelna

Sr. Operations & Sales Manager, Team Lead, Client Services L

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

June 27th, 2026 (11 days ago)

Member Since

September 9th, 2023

Profile Description

Sales Operations and Client Services Leader with more than 24 years experience in the field on Sales, Customer Service combining BPO (US and British Accounts), Retail, B2B and Insurance industry including industries for
SaaS, IT, Logistics, and Consumer Goods,
ensuring SLA-driven service delivery and measurable ROI.
Had history of training as training manager as well. Highly communicative and experienced in the field of planning and processes improvement and execution like Change Management. Strengths in strategic planning, efficiency and team building.
With strong leadership, analytical and problem solving skills. Experience in Annual Financial Budgeting and forecasting as well. Advocate for Coaching and mentoring. Able to communicate well and effectively with Clients with strong relationship building.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 5 - 10 years

Professional Services » Management Services » Call Center Operations Management

Experience: 10+ years

Other Skills

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

Customer Support » Ecommerce » B2B

Experience: 5 - 10 years

Customer Support » Insurance

Experience: 2 - 5 years

Customer Support » Ecommerce » B2C

Experience: 5 - 10 years

Basic Information

Age: 54

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon City, Metro Manila

Tests Taken: IQ
Score: 116: DISC
Dominance: 35_%
Influence: 20%
Steadiness: 27%
Compliance: 18%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“Some...have been around for about 2 years with us now!”

Spencer Carlson

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“I started getting some peace of mind and some traction!”

- Aaron Hall

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BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Info )	0.0295
Total Execution Time	0.0310

GET DATA

No GET data exists

MEMORY USAGE

1,597,648 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2982448

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0167 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2982448' LIMIT 1
0.0026	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '2982448'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '2982448'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2982448' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '2982448' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2982448' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 2982448 LIMIT 1`
0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 2982448 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2982448' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-07-08',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0011	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2982448'
0.0024	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0024	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '2982448' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2982448'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/2982448
csrf-token	e2ebb26438726a6f5caa8fa8a84c2874

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enable_profiler
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.196
HTTP_DNT