Freight Operations Support professional with practical training in TMS platforms, load board research, dispatch planning, HOS review, rate analysis, truck/load matching, and shipment coordination. Backed by 10+ years of operations, customer service, recruiting, and payment operations experience. Able to support load and order analysis, truck and load posting, rate/RPM evaluation, pickup and delivery coordination, track-and-trace, documentation, and Excel/Google Sheets reporting.
Experience: 5 - 10 years
Accounts Receivable & Collections 2006 – 2010 | Professional Experience Handled all stage accounts receivable, collections, payment follow-up, account reconciliation, and customer coordination, with a focus on accurate records and timely resolution.
Experience: 5 - 10 years
Customer Relationship Management 2006 – Present | Professional Experience Over 20 years of experience supporting customer relationships through communication, issue resolution, account coordination, documentation, follow-up, and service support across diverse business environments.
Experience: 5 - 10 years
Accounts Receivable & Collections 2006 – 2010 | Professional Experience Handled accounts receivable, collections, payment follow-up, account reconciliation, and customer coordination, with a focus on accurate records and timely resolution.
Experience: 6 months - 1 year
Logistics & Freight Operations Development 2026 – Present | Training & Practical Application Developing practical skills in freight operations through training and hands-on exercises in TMS, load board research, load evaluation, dispatch planning, HOS review, rate/RPM analysis, shipment coordination, and freight documentation.
Experience: 6 months - 1 year
Part of our training is being able to identify and carry out the full cycle of an Amazon FBA order. I was able to experience the similar process with our local e-commerce platform, Shopee. I sold pre-loved items online and was able to successfully fulfill orders in a timely manner. The most crucial task for me as a seller would always be the timeliness in the responses to the customer queries and confirmation of orders. As a seller, I need to make sure also that there are enough inventories to fulfill the orders in the pipeline. Each and every order needs to be fulfilled right away and all customer questions are answered every time so that they can become loyal repeat customers. Repeat customers make a good business great.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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