Over 7 years experience in customer service and knowledge on various CRM such as Zendesk, Gorgias, Re:amaze, FreshDesk, and Crisp. Able to adapt to work schedule and operations need.
Experience: 1 - 2 years
Fulfilling e-commerce orders, tracking shipment, and managing shipment process.
Experience: 1 - 2 years
Manage orders, shopify application, and customer inquiries
Experience: 5 - 10 years
Has over 6 years of experience in customer support be it technical, billing, and over all customer service. Channel of communications include Phone (voice), Email (non-voice), and Chat (non-voice)
Experience: 5 - 10 years
Able to operate on web tools with superior knowledge on Google Doc, Google Sheet, Google Calendar, Gmail, etc.
Experience: 1 - 2 years
Manage Disputes, billing, and customer inquiries.
Experience: 1 - 2 years
Manage disputes, billing, and customer inquiry.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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