I am a former Clinical Intake Specialist that handles concurrent and prior authorization. Healthcare Associate and Escalation Specialist that is also trained to handle a Supervisor's call. Customer Service Representative, Marketing Specialist and Chat/Email Tech Support.
Experience: 2 - 5 years
I would say above average Customer Support. I learned so much things like how you put yourself in their situation in able for them to feel that I or we're here to help by acknowledging their concerns and provide an appropiate solutions.
Experience: 2 - 5 years
I am a former Clinical Intake Specialist that process concurrent and prior authorization. As an experienced healthcare associate, I was able to catch up how benefit and claims processed.
Experience: 1 - 2 years
Since I have a bit of Sales and Marketing experiences, I would say that there's an advantage when gathering some data or information that we might need.
Experience: Less than 6 months
This was a great experience for me. It enchance my communication skills and most importantly, build my self-confidence.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
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