Results-driven Virtual Assistant and Sales Professional with nearly 5 years of experience in lead generation, appointment setting, customer engagement, sales, and administrative support. I have worked with U.S.-based and Australian-based telecommunications companies, a retail company, and a U.S. home and auto property insurance account, helping businesses generate revenue, build customer relationships, and provide outstanding customer service.
I am experienced in outbound and inbound communication, qualifying leads, appointment scheduling, CRM management,
I take pride in being dependable, detail-oriented, and committed to delivering high-quality work. Whether it's generating leads, managing customer relationships, or supporting business operations, I always strive to exceed expectations and contribute to my client's success.
Core Skills
Lead Generation
Appointment Setting<8efe80624d780eba0c6493ec45140364
Sales & Upselling
Customer Relationship Management (CRM)
Virtual Assistance
Customer Service
Cold Calling & Outbound Prospecting
Data Entry & Web Research
Google Workspace & Microsoft Office
Time Management
Excellent Written & Verbal English Communication
Experience: 1 - 2 years
I was able to assist other representatives back then specially the newbies for them to know how to assist our customer correctly.
Experience: 1 - 2 years
Saving our customer’s if they attempt to leave the company by providing options or much better offer to meet their expectations.
Experience: 6 months - 1 year
I work as an Appointment Scheduler/Appointment Setter for a Texas-based pet grooming service. In this role, I assist customers in booking appointments based on their availability, while also explaining our services and providing accurate pricing information.
Experience: 6 months - 1 year
I work as an Appointment Scheduler/Appointment Setter for a Texas-based pet grooming service. In this role, I assist customers in booking appointments based on their availability, while also explaining our services and providing accurate pricing information.
Experience: 1 - 2 years
Helping our customer by doing a trouble shooting about their phones, Simcards, Internet Issue and Roaming data experience.
Experience: 1 - 2 years
Was able to provide Good customer service to our customers to make sure that all of them will remember us not only the company itself.
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