Jessica

Process Design Analyst

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $3.33/hour ($320.00/month)

Bachelors degree

Last Active

January 2nd, 2025 (486 days ago)

Member Since

April 26th, 2023

Profile Description

I have been in the BPO/Shared Services industry for more than 7 years and have various experience in conversing with our onshore clients and leaders. I worked as a customer service representative for health and dental care and became a quality analyst, which exposed me to reporting, data analysis, and auditing calls, emails, and chat interactions. Currently, I am working as a Process Design Analyst, which focuses on process improvement and efficiency.
My experiences taught me to be resilient, agile, and assertive in my communication.

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0239
Total Execution Time	0.0252

GET DATA

No GET data exists

MEMORY USAGE

1,579,760 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2679303

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0141 seconds) (Show)

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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

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SESSION DATA (Show)

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Jessica

Process Design Analyst

Overview

Profile Description

Top Skills

Customer Support » Email Support

Office and Administration » Data Capture

Customer Support » Customer Service

Other Skills

Customer Support » Healthcare

Customer Support » Content Management

Office and Administration » Microsoft Excel

Project Management » Process Mapping

Basic Information