Meriam

Customer service

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

April 23rd, 2024 (740 days ago)

Member Since

April 17th, 2023

Profile Description

My primary goal is to work with a company who offers a permanent work
from home set up. I’m looking for a better culture fit where I could work with
people who understand their rules and knows the process in order to provide
excellent service. Because I’m a firm believer in teamwork, if I will be
working with a motivated team, working collaboratively and productively is
already a bonus.

Top Skills

Office and Administration » Data Capture

Experience: 2 - 5 years

My data entry experience involves the accurate and efficient inputting of information into databases, spreadsheets, or other digital systems. This process demands a keen eye for detail, precision, and a methodical approach to ensure the integrity of the data. My capabilities in data entry include swiftly and accurately transcribing information, organizing data sets, and maintaining a high level of accuracy to prevent errors. Proficiency in utilizing data entry software and a commitment to meeting deadlines are also key aspects of successful data entry work. Whether inputting customer information, financial records, or any other form of data, the goal is to ensure data accuracy and completeness, contributing to the overall efficiency of an organization.

Office and Administration » Data Entry

Experience: 2 - 5 years

My role involves efficiently and accurately inputting information into databases, spreadsheets, or other digital platforms. I excel in handling repetitive and detail-oriented tasks, ensuring precision in transcribing and organizing data. My ability to process and manage vast amounts of information swiftly contributes to maintaining the integrity and accuracy of datasets. Whether it's updating customer records, managing inventories, or organizing financial data, I am equipped to handle diverse data entry responsibilities with a commitment to quality and efficiency. My proficiency in data entry software and adherence to data security protocols further enhance my capacity to support these tasks effectively.

Customer Support » Customer Service

Experience: 10+ years

My experience with my previous company had a strong emphasis on continuous learning and professional development, fostering a culture where employees were encouraged to attend workshops, training sessions, and pursue certifications. I would hope to bring to my next workplace a culture that promotes growth, keeps employees engaged, and contributes to a more skilled and motivated workforce. I would hope not to find a culture that lacks transparency and open communication. A workplace where information is not readily shared, and employees feel uninformed about important decisions that lead to frustration and a lack of trust.

Other Skills

Customer Support » Chat Support

Experience: 2 - 5 years

As a chat support agent I was responsible for providing assistance, information, and problem resolution to customers through online chat platforms. This role demands effective written communication skills, quick thinking, and a strong understanding of the products or services offered by the company. As a chat support agent I adept multitasking, managing multiple customer conversations simultaneously while maintaining accuracy and professionalism. I played a crucial role in ensuring a positive customer experience by addressing inquiries, resolving issues promptly, and offering helpful guidance. Additionally, as a chat support agent I often contribute to the continuous improvement of customer service processes by providing insights gained from customer interactions.

Customer Support » Sales Support » Account Retention

Experience: 5 - 10 years

My customer retention experience involves the implementation of strategies and initiatives aimed at maintaining and enhancing relationships with existing customers. This includes personalized communication, loyalty programs, excellent customer service, and consistently delivering high-quality products or services. The goal is to create a positive and lasting impression, ensuring that customers remain satisfied, loyal, and continue to choose the company over competitors.

Office and Administration » Admin Data Processing

Experience: 5 - 10 years

Working as a customer service, technical support, chat support, email support, SME, Team lead in BPO for 15 years.

Office and Administration » Google Forms

Experience: Less than 6 months

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Zamboanga, Zamboanga del Norte

Tests Taken: IQ
Score: 124: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“My business would not be able to go forward if it was not for them”

Gaurab - Adhikari

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“I started getting some peace of mind and some traction!”

- Aaron Hall

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BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Info )	0.0704
Total Execution Time	0.0722

GET DATA

No GET data exists

MEMORY USAGE

1,607,176 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2662644

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0580 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2662644' LIMIT 1
0.0102	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '2662644'
0.0041	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '2662644'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2662644' AND `is_private` = 1
0.0007	`SELECT * FROM employment WHERE jobseeker_id = '2662644' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2662644' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0002	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0005	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 2662644 LIMIT 1`
0.0005	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 2662644 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2662644' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-03',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0004	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0013	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2662644'
0.0027	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0313	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '2662644' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2662644'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0004	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1777803249
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/2662644
csrf-token	ef19e65043362f6b086a6e08a2c8dea8

CONFIG VARIABLES (Show)

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enable_profiler
index_page
uri_protocol	PATH_INFO
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enable_query_strings
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log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
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sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
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cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
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csrf_protection
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csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
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SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.93
HTTP_DNT