Raniel

IT SPECIALIST

80 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.06/hour ($960.00/month)

Bachelors degree

Last Active

January 5th, 2026 (128 days ago)

Member Since

December 25th, 2022

Profile Description

With over a year of technical and customer support expertise, coupled with strong administrative skills and proficiency in Microsoft Office, I offer a versatile background ideal for a Virtual Assistant role. I excel in managing emails efficiently, resolving technical issues promptly, and providing exceptional customer service. My proficiency extends to interface design using Figma, where I create intuitive user experiences. I am dedicated to streamlining operations, supporting organizational goals, and ensuring high-quality service delivery remotely.

Top Skills

Experience: 5 - 10 years

Experienced in providing Tier 1–2 technical support for hardware, software, and network-related issues across multiple departments. Skilled in diagnosing and resolving system errors, connectivity problems, and user account concerns. Adept at using ticketing systems to track incidents, ensure timely resolution, and meet SLA targets. Strong communicator who can explain technical concepts clearly to both technical and non-technical users.

Experience: 2 - 5 years

Proficient in managing and maintaining Windows Server environments, including user accounts, group policies, and access permissions through Active Directory. Experienced in applying system updates, patch management, and performance monitoring to ensure system stability and security. Skilled in troubleshooting server-related issues and optimizing configurations for better performance. Ensures compliance with IT security protocols and organizational policies.

Skilled in diagnosing and resolving network connectivity issues across LAN/WAN environments, routers, and switches. Experienced in analyzing network performance, identifying root causes of latency or packet loss, and applying effective solutions. Familiar with OSI model layers 1–3, IP addressing, DNS, and DHCP configurations. Ensures stable and secure network operations through proactive monitoring and timely issue resolution.

Other Skills

Experience: 1 - 2 years

Familiar with designing intuitive and user-friendly interfaces focused on accessibility and operational efficiency. Experienced in building wireframes and prototypes to gather feedback and refine user experience. Applies UI/UX best practices to enhance usability, consistency, and overall system satisfaction. Balances functionality with design aesthetics to support seamless user interaction and productivity.

Experience: Less than 6 months

Experienced in providing administrative and technical support to ensure efficient daily operations and team coordination. Skilled in managing correspondence, scheduling, and maintaining organized records using Microsoft Office and Google Workspace tools. Adept at preparing reports, documentation, and data entry with strong attention to detail and accuracy. Known for maintaining professionalism, confidentiality, and delivering quality results in fast-paced environments.

Experience: 2 - 5 years

Skilled in gathering system requirements, analyzing workflows, and identifying opportunities for process and system improvement. Experienced in collaborating with stakeholders to translate operational needs into technical solutions. Capable of preparing System Requirements Specifications (SRS) and other documentation to support project development. Focused on improving usability, efficiency, and alignment between technical solutions and business goals.

Basic Information

Age
33
Gender
Male
Website
Sign Up with Pro Account to View
Address
Sorsogon City, Sorsogon
Tests Taken
IQ
Score:  120
Government ID
Sign Up with Pro Account to View

“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

SEE MORE REAL RESULTS

“I started getting some peace of mind and some traction!”

- Aaron Hall

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »

  BENCHMARKS  
Loading Time: Base Classes  0.0010
Controller Execution Time ( Jobseekers / Info )  0.0472
Total Execution Time  0.0511
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,602,440 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/info/2430931
  CLASS/METHOD  
jobseekers/info
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 29 (0.0242 seconds)  (Show)
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)