Vincent

Executive Virtual Assistant | Operations and Client Success Manager | Client Ope

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mark as hired

Overview

Looking for any work (8 hours/day)

at $4.91/hour ($960.00/month)

Bachelors degree

Last Active

September 26th, 2026 (6 days ago)

Member Since

October 3rd, 2022

Profile Description

Operations and Executive Support professional with 5+ years of experience driving business operations, client success, and quality assurance across fast-paced eCommerce and direct-to-consumer businesses. Experienced in streamlining workflows, managing CRM systems, coordinating order fulfillment, and optimizing operational processes that improve efficiency, customer experience, and cross-functional execution. Detail-oriented, proactive, and adaptable, with a proven ability to support executives, implement scalable systems, and deliver operational excellence in remote environments.

Top Skills

Customer Support

Experience: 2 - 5 years

Ensures efficient customer assistance through various channels (phone, email, chat, sms), investigates customer accounts, and upholds the Voice of Brand.

Office and Administration » Data Analytics

Experience: 1 - 2 years

Data & Productivity Tools: Microsoft Office (Excel, Word, PowerPoint), Google Workspace (Sheets, Docs, Slides)

Office and Administration » Operation Management

Experience: Less than 6 months

Managing end-to-end operational workflows, client experience, and fulfillment processes to ensure consistent and efficient business execution. Leading process improvements, optimizing workflows, and coordinating cross-functional teams to support scalable operations and business growth. Developing structured systems that improve efficiency, strengthen client relationships, and enable teams to operate effectively.

Other Skills

Project Management » Asana

Experience: 2 - 5 years

Experience creating and managing tasks, updating project statuses, tracking progress, assigning owners, documenting workflows, and coordinating team activities within project boards.

Office and Administration » Data analysis » Data Visualization

Experience: 2 - 5 years

Transform raw data into clear visual formats (charts, graphs, dashboards, and reports) that make trends, patterns, and insights easy to understand and support decision-making.

Coaching » Training and Development

Experience: Less than 6 months

Experience supporting quality assurance by conducting training sessions, coaching team members on processes and best practices, monitoring performance, providing constructive feedback, and helping improve skills and adherence to quality standards.

Office and Administration » AI Tools

Experience: 1 - 2 years

Curate and feed company-specific information into SierraAI to train and improve AI knowledge, reliability, and overall performance.

Marketing » Social Media Management

Experience: Less than 6 months

E-Commerce » Shopify

Experience: 2 - 5 years

Experience managing orders, checking order status, editing customer details, issuing refunds, tracking shipments and updating products.

Design » Graphic Design » Canva

Experience: 2 - 5 years

Experience designing visual content such as social media posts, presentations, and simple graphics using templates, custom layouts, and basic design tools to create professional and visually appealing materials.

Video Editing » CapCut

Experience: Less than 6 months

Experience creating and editing videos using tools for cutting, trimming, adding text, transitions, effects, and audio to produce engaging and polished video content.

Office and Administration » Data Analytics » Tableau

Experience: 1 - 2 years

Experience creating simple dashboards, visualizing data using charts and graphs, filtering and sorting datasets, and generating reports to help interpret trends and insights for decision-making.

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Conduct quality audits of human agent interactions in LevelAI and AI responses in SierraAI to ensure accuracy, consistency, and adherence to company standards.

E-Commerce » Order processing » Order Fulfillment

Experience: 1 - 2 years

Expertly investigates orders, proactively engages customers and carriers, and ensures seamless delivery experiences.

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 116: DISC
Dominance: 41%
Influence: 30%
Steadiness: 7%
Compliance: 22%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Info )	0.0820
Total Execution Time	0.0851

GET DATA

No GET data exists

MEMORY USAGE

1,636,576 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2316858

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0376 seconds) (Show)

0.0006	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0015	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2316858' LIMIT 1
0.0023	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '2316858'
0.0012	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '2316858'
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2316858' AND `is_private` = 1
0.0008	`SELECT * FROM employment WHERE jobseeker_id = '2316858' AND hired > -1`
0.0009	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2316858' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0007	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0007	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0005	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 2316858 LIMIT 1`
0.0018	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 2316858 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2316858' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0006	`SELECT *, DATEDIFF('2026-10-01',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0005	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0012	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2316858'
0.0034	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0042	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '2316858' ORDER BY `jsct`.`rate` DESC
0.0019	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2316858'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0024	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0028	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0032	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0027	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1790893151
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/2316858
csrf-token	cdb36aa8bbb37e001475e1b12d96aa7c

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.43
HTTP_DNT