With 15 years of comprehensive experience in customer service quality and support, I have developed a strong expertise in helpdesk operations, team leadership, and project administration. My background includes managing teams to enhance service delivery, ensuring customer satisfaction, and streamlining processes for efficiency. I excel at fostering collaboration among diverse teams and am committed to driving continuous improvement in service quality. My passion for helping others and my ability to handle complex challenges make me a valuable asset in any customer-focused environment.
Currently, I work remotely as a Project Administrator for a renewable energy company based in Portland, Oregon, USA, where I play a key role in supporting the successful delivery of residential and commercial solar projects from planning through completion. I collaborate closely with project managers, engineers, utility companies, and internal teams to ensure projects progress efficiently through every stage while maintaining accuracy, regulatory compliance, and exceptional customer service.
My responsibilities include coordinating project documentation, processing utility interconnection and net metering applications, managing incentive program submissions, maintaining project records, and supporting the installation process through various platforms and software. I am experienced in working with tools such as HubSpot,
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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