EXECUTIVE VA | GHL SPECIALIST | WORKFLOW AUTOMATION | CRM | ADMIN SUPPORT

I have hands-on experience using GoHighLevel to build and manage sales funnels, landing pages, and CRM systems. I’ve created lead capture funnels, connected forms to pipelines, and set up automations including email/SMS follow-ups, appointment reminders, and tagging workflows. I’m also experienced in calendar integrations, basic funnel optimization, and ensuring mobile responsiveness. I focus on creating clean, high-converting funnels that improve lead generation and client engagement.

I have hands-on experience using Zapier to automate workflows and connect multiple applications. I’ve built Zaps to streamline lead capture, send automated email/SMS notifications, and sync data between CRMs, forms, and other tools. I’m familiar with triggers, actions, filters, and multi-step Zaps to ensure accurate and efficient data flow. I focus on reducing manual tasks, improving system efficiency, and creating reliable automations that support business operations.

I have 4 years of experience as a Healthcare/Medical Virtual Assistant, providing HIPAA-compliant administrative and patient support to healthcare professionals and medical practices. My experience includes appointment scheduling, patient intake and follow-ups, EHR/EMR management, medical records, insurance verification, medical billing support, phone and email communication, and administrative coordination. I studied Nursing, giving me a strong understanding of medical terminology, patient care, and healthcare workflows. I am familiar with platforms such as Kareo, SimplePractice, DrChrono, and GoHighLevel.

Experienced in CRM management using GoHighLevel, including contact organization, lead tracking, pipeline and opportunity management, tagging, segmentation, follow-ups, and workflow automation. I help keep customer data organized and build CRM processes that support lead nurturing, communication, and business operations.

Hands-on experience creating and managing marketing automation workflows using GoHighLevel, Zapier, and Make. I work with triggers, actions, conditions, lead nurturing, email/SMS follow-ups, CRM pipeline automation, forms, calendars, and third-party integrations. I also have experience connecting tools through webhooks, APIs, and platforms such as Stripe to automate lead and customer processes.

Provided executive and administrative support including calendar and appointment management, email and inbox organization, task and follow-up management, document preparation, research, data organization, client communication, and coordination of day-to-day business activities. Experienced in using Google Workspace, Microsoft Office, Slack, Zoom, Notion, and other productivity tools to keep workflows organized and ensure tasks are completed accurately and on time.

I have experience using AI tools combined with automation platforms like GoHighLevel, Make.com, and Zapier to streamline workflows and improve efficiency. I’ve implemented automations for lead qualification, follow-ups, and customer communication using AI-powered responses and triggers. I focus on reducing manual tasks, improving response time, and creating smarter systems that support marketing and business operations. I continuously explore new AI tools to enhance automation performance and scalability.

Experienced in building and managing sales funnels and landing pages in ClickFunnels, including opt-in pages, lead capture forms, page editing, basic funnel setup, and connecting funnel steps with CRM and automation workflows. Familiar with creating organized, conversion-focused funnel experiences and integrating lead information into follow-up processes.

Experienced in organizing and improving business workflows by mapping tasks, identifying repetitive processes, coordinating steps, and setting up systems for more efficient task completion. Familiar with workflow automation using GoHighLevel, Zapier, and Make, including triggers, actions, conditions, lead follow-ups, CRM updates, and task notifications.

Experienced in managing professional inboxes, organizing and prioritizing emails, responding to routine inquiries, flagging urgent messages, tracking follow-ups, and maintaining clear communication with clients, customers, and business contacts. Skilled in using Gmail, Outlook, and Google Workspace to keep email communication organized and efficient.

Experienced in providing administrative and operational support, including calendar and appointment management, email management, data entry, document and file organization, internet research, client communication, scheduling, follow-ups, and task coordination. Skilled in Google Workspace, Microsoft Office, Notion, Slack, and other business productivity tools.

I have several years of experience in appointment setting, managing inbound and outbound leads through email, chat, and CRM systems. I’ve handled lead qualification, follow-ups, and calendar coordination to ensure a smooth booking process. I also utilize automation tools like GoHighLevel to streamline scheduling, send reminders, and reduce no-shows. I focus on clear communication, timely follow-ups, and converting leads into confirmed appointments to support business growth.

I have 4 years of experience working as a Virtual Assistant, primarily supporting healthcare professionals with administrative and patient-related tasks. I can manage calendars, emails, appointments, data entry, documentation, follow-ups, and day-to-day administrative work. I’m comfortable working independently, handling multiple priorities, communicating professionally, and learning new tools and workflows quickly.

Hands-on experience building workflow automations in Make.com using triggers, actions, filters, routers, data mapping, and multi-step scenarios. I use Make.com to connect business applications, automate repetitive processes, transfer information between systems, and create CRM and lead-management workflows.

Hands-on experience working with API-based integrations to connect business applications and automate data flow between systems. Familiar with API requests, authentication, endpoints, JSON data, data mapping, and using automation platforms such as Zapier, Make, and GoHighLevel to connect and transfer information between applications.