Hi there! Are you looking for a versatile and dedicated professional to elevate your business? You’ve found the right person!
Here’s a little about me:
- Keap/Infusionsoft Expert
I have hands-on experience using Keap/Infusionsoft, including managing and tracking client status, processing orders and refunds, updating customer records, and creating detailed reports for sales. I handle automated
- Current Role: Project Onboarding Admin - Part Time
At Voyage Media in Los Angeles, California, I help clients schedule onboarding calls with film producers, provide friendly technical support, and keep everything running smoothly with tools like Airtable, HubSpot, Wordpress and Keap.
- eBay Customer Service Pro
Before Shopee, I worked as an eBay Customer Service Representative, where I mastered the art of solving customer problems and keeping them happy.
- 10+ Years as a Data Specialist
At Case New Holland International (Racine, Wisconsin), I ensured accurate vendor data entry to streamline tractor parts orders. This sharpened my attention to detail and taught me the importance of efficiency and quality control.
- eCommerce and Logistics Expert
As a Customer Experience Specialist at HiNeon Technologies (Vancouver, Canada), I managed customer support on platforms like Amazon, Etsy, and WooCommerce. I also tracked parcels, filed courier claims, and conducted data analysis to improve operations.
- 6 Years as a Shopee Shop Owner
I ran my own store on Shopee, the No. 1 eCommerce app in the Philippines, earning a 4.9/5 rating! I handled everything from customer support, order processing, and shipping labels to replacements, returns, listing optimization, and vendor communication. You can check out my shop here:
- Why You’ll Love Working with Me
I’m passionate about creating seamless experiences for clients and customers. My background in eCommerce, customer service, and data management has given me a diverse skill set to tackle any challenge. Plus, with 10+ years of experience working with English-speaking clients, I’m a confident communicator.
- Let’s Talk!
I’d love to bring my skills and energy to your team. Check out my resume here:
Looking forward to helping your business grow!
Managing and tracking client status and progress inside Keap Processing orders, issuing refunds, and updating customer records Creating detailed reports for sales, client activity, and campaign performance Setting up and sending automated email sequences Managing tags, pipelines, and customer lifecycle stages Assisting with campaign setup, workflow optimization, and troubleshooting Ensuring data accuracy and maintaining organized contact lists Monitoring automation performance and making adjustments as needed
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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