Are you looking for a reliable and detail-oriented Entry-Level Truck Dispatcher who can help keep your trucks organized, communicate with brokers and drivers, and stay on top of daily dispatch tasks?
I’m an experienced customer service and operations support professional with 10+ years of experience handling customer communications, scheduling, issue resolution, documentation, follow-ups, and fast-paced support operations.
I recently completed 3-day introductory training in U.S. Truck Dispatching, where I learned the fundamentals of freight dispatch operations and practiced the basic workflow from finding a load to delivery.
Here's how I can support your trucking operation:
? Load Board Research
* Search and filter available loads
* Familiarity with DAT Load Board, Truckstop, Trulos, and Sylectus
* Review pickup and delivery locations, equipment, mileage, and rates
* Identify potential loads based on truck location and schedule
? Load Evaluation & Trip Planning
* Basic Rate Per Mile (RPM) analysis
* Evaluate deadhead miles
* Consider delivery location and reload opportunities
* Help plan the next load to minimize truck downtime and unnecessary empty miles
? Broker & Driver Communication
* Communicate professionally with brokers and drivers
* Confirm pickup and delivery details
* Verify load information and appointment times
* Provide tracking and status updates
* Follow up when necessary
? Basic Rate Negotiation
* Understand the fundamentals of negotiating freight rates
* Use lane, mileage, RPM, and deadhead considerations when evaluating a rate
* Communicate professionally when requesting a better rate
? Load Booking & Documentation
* Understand the basic load-booking process
* Review and organize rate confirmation information
* Track pickup and delivery details
* Follow up on Proof of Delivery (POD)
* Maintain accurate dispatch records
⚡ Problem Solving
I understand that dispatching can involve unexpected situations such as driver delays, changing schedules, cancellations, broker communication issues, and difficult delivery locations. My background in technical support and customer service has trained me to stay calm, communicate clearly, document issues, and follow through until they are resolved.
Why work with me?
While I am new to professional truck dispatching, I bring something valuable to the role: years of experience in customer service, coordination, documentation, troubleshooting, and working with time-sensitive requests.
I am comfortable using technology, learning new systems, communicating with different types of people, and managing multiple priorities at the same time.
I’m looking for an opportunity to grow with a trucking company or carrier as an entry-level dispatcher and put my training and transferable experience into practice.
If you're looking for someone who is organized, dependable, coachable, responsive, and willing to learn, I’d be happy to discuss how I can support your operation.
Available for remote truck dispatching and logistics support.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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