Hi, I'm Rhoxan. I help growing businesses stay organized through administrative support, customer service, and content support.
With over 6 years of experience in customer service and administrative support, I bring reliability, clear communication, and a structured approach to day-to-day business operations.
I currently support a subscription-based online business where I assist with member inquiries, subscription verification, access management, payment concern coordination, documentation, Google Sheets tracking, and recurring administrative tasks. I also enjoy improving workflows by creating organized systems using Google Sheets and basic Google Apps Script automation.
In addition to administrative support, I also provide content support, including content planning, caption drafting, Canva updates, and Meta Business Suite scheduling.
I can help with:
• Administrative support
• Customer support
• Google Sheets tracking and reporting
• Documentation and SOP updates
• Workflow organization
• Inbox and
• Content planning
• Caption drafting
• Canva
• Meta Business Suite scheduling
• Basic Google Apps Script automation
I enjoy supporting coaches, agencies, membership-based businesses, and small online teams that value organized systems, dependable support, and clear communication.
Availability: Part-time (5–10 hours per week)
Rate: PHP 450/hour (depending on scope)
If you're looking for someone reliable, proactive, and organized to support your business behind the scenes, I'd be happy to help.
Experience: 5 - 10 years
Manage inbox communication, respond to client and customer concerns, organize messages, and ensure timely follow-ups. Experienced in both corporate and online business settings.
Experience: 5 - 10 years
6+ years of professional customer service experience in corporate settings and digital environments. Skilled in handling inquiries, resolving concerns, managing client communication, and maintaining professional relationships with clarity and empathy.
Experience: 5 - 10 years
Strong background in documentation, reporting, task coordination, and structured workflow management. Detail-oriented and reliable in supporting daily operations.
Experience: 6 months - 1 year
Use Google Sheets to organize trackers, manage member records, monitor recurring tasks, and generate reports. Built tracking systems and basic Google Apps Script automations to streamline subscription management and reduce manual work.
Experience: 6 months - 1 year
Create and update Canva designs for social media content, simple marketing materials, and branded templates. Comfortable editing existing designs, resizing graphics, and preparing visual content for online businesses.
Experience: 2 - 5 years
Use Google Sheets for member tracking, documentation, renewal monitoring, and workflow organization. Experienced with Google Docs, Drive, and creating a semi-automated renewal reminder system using Google Sheets and Apps Script.
Experience: 6 months - 1 year
Assist with content planning by organizing content calendars, drafting captions, preparing content ideas, and maintaining a consistent publishing schedule across social media platforms.
Experience: 6 months - 1 year
Managed community engagement and content scheduling for Facebook pages and groups. Focused on building connection and responsiveness rather than vanity metrics.
Experience: 6 months - 1 year
Support online communities through member approvals, inquiry handling, access-related concerns, community guidelines, and engagement support. Experienced in maintaining organized member experiences and supporting community growth.
Experience: 6 months - 1 year
Use Meta Business Suite to schedule Facebook and Instagram posts, organize publishing schedules, and support day-to-day social media content management.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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