Melaine

Executive Virtual Assistant | Social Media Manager | Content Moderator | Custome

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 18th, 2026 (8 days ago)

Member Since

January 21st, 2022

Profile Description

Hi, I’ ---------- laine from the Philippines. I am a results-driven, detail-oriented and proactive Executive Virtual Assistant with 10+ years of experience helping global companies improving customer experiences, managing digital operations, maintaining online communities to protect brand reputation and maintain positive customer experiences, handling high-volume tasks, sensitive customer concerns, and streamline daily workflows.

How I help businesses, coaches & organisations:
I support businesses by becoming a reliable extension of their team and handling the daily tasks that often consume valuable hours. My goal is to help business owners spend less time managing repetitive tasks and more time focusing on revenue growth, clients, and their core mission.

Services & tasks I specialize in:
Virtual Administrative support
Inbox and email management
Calendar management
Appointment scheduling
Data entry and data validation
CRM data entry and updates
CRM database management
Digital file organization
Document management
Online research and data analaysis
Maintaining CRM systems & updating customer records
Creating reports, trackers, and operational documents
Process documentation and workflow improvement
Maintain a positive and supportive client experience
Customer support (email, phone & live chat)
Customer inquiries and complaint handling
Customer account management
Customer follow-ups and relationship management
Ticket and case management
Customer feedback monitoring
Social media management
Content scheduling and publishing support
Community management
Comment and message monitoring
Online reputation monitoring
Content review and moderation
Brand guideline enforcement
Online community engagement
Content & digital support
Content planning & content creation
Social media content creation
Basic video editing support (CapCut)
Content quality checking and review
Trust & safety, Compliance & risk support
User-generated content moderation
Content review and classification
Policy compliance checking
Risk assessment
Fraud detection support
Case investigation and documentation
Quality assurance review
Technical support (L1/L2)
Customer Support Management
Cold Calling & Phone Support
Client Relationship Management
Operation Management
Knowledge base management
Software and platform support
Incident management
Service request tracking
Workflow coordination
Contribute to process optimization
Reporting and performance monitoring

Tools I’m proficient at:
Triumph, CAS (Customer Authorization System), Salesforce CRM, Trello, Avaya, LivePerson, NBN Portal, CCP Care Portal, Customer Account Management Systems (PLDT), Billing and Account Verification Tools (PLDT), CAS, Payoneer, Paypal, Canva, CapCut, Meta Business Suite, TikTok, Facebook Ads Manager, Slack, Zoom, Microsoft Teams, Google Meet, Viber, WhatsApp, Avaya, Google Workspace (Gmail, Docs, Sheets, Forms, Drive, Calendar), Microsoft Office (Word, Excel, PowerPoint, Outlook, OneDrive), Dropbox, AI tools ChatGPT, Google Gemini, Claude AI, CoPilot

My availability:
I am available to support your business full-time, part-time, or minimum 10–15 hours per week. I am flexible and experienced working with international teams across US business hours, including Canada, Australia/NZ, UK and EU time zones

Why work with me this year:
Strong customer experience mindset
Confident speaking with people over the phone
Passionate about protecting brand integrity
Reliable, accountable, and dependable work ethic
With 10+ years of international experience supporting global companies
With proven experience managing sensitive information, operational tasks, and workflows
Tech-savvy and with experience using CRM systems, project management tools, AI tools
With reliable, high-speed internet, quiet work space, and noise canceling headset
Quick learner who enjoys improving processes

Invite me for an interview:
You need an experienced and tech-savvy online assistant who can support your daily operations, manage customer interactions, and protect your brand reputation. I’m ready to help you save time and focus on growing your business. Message me today and let’s have a chat.

Top Skills

Customer Support » Content Management

Customer Support » Customer Service » Fraud detection

Experience: 2 - 5 years

Coaching » Credit Repair » Risk Assessment

Experience: 2 - 5 years

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address: General Santos City, South Cotabato

Tests Taken: IQ
Score: 117: DISC
Dominance: 35
Influence: 14
Steadiness: 25
Compliance: 26: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Info )	0.0390
Total Execution Time	0.0409

GET DATA

No GET data exists

MEMORY USAGE

1,678,184 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1883943

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0216 seconds) (Show)

0.0005	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1883943' LIMIT 1
0.0042	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1883943'
0.0005	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1883943'
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1883943' AND `is_private` = 1
0.0007	`SELECT * FROM employment WHERE jobseeker_id = '1883943' AND hired > -1`
0.0009	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '1883943' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0004	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0005	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0004	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 1883943 LIMIT 1`
0.0016	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 1883943 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1883943' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-07-26',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0012	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1883943'
0.0031	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '1883943' ORDER BY `jsct`.`rate` DESC
0.0005	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1883943'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/1883943
csrf-token	380e4fb919b283a3fb995e11df5146ee

CONFIG VARIABLES (Show)

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log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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language	english
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enable_query_strings
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log_path
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log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
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encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
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sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
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cookie_path	/
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cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
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replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.151
HTTP_DNT

Melaine

Executive Virtual Assistant | Social Media Manager | Content Moderator | Custome

Overview

Profile Description

Top Skills

Customer Support » Content Management

Customer Support » Customer Service » Fraud detection

Coaching » Credit Repair » Risk Assessment

Other Skills

Marketing » Content Creation » Video Content Creation

Marketing » Social Media Management » Community Moderation

Customer Support

Office and Administration » Executive Assistance

Marketing » Content Creation » Podcast Content Creation

Marketing » Content Creation » Influencer Content Creation

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Office and Administration » Administrative Support

Professional Services » Legal Services » Case Management

Office and Administration » Content Moderation

Basic Information