Current Employment Status:
Hired Full Time on May 10, 2025

Daniel

Ecommerce COO | Executive Assistant | Operations & Team Management

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 27th, 2026 (11 days ago)

Member Since

January 9th, 2022

Profile Description

I have five years of combined experience across customer operations and ecommerce. I started as a Subject Matter Ex
pert in a BPO handling a food delivery account, then moved into ecommerce where I grew from Creative Designer all the way to COO over two years.

Before ecommerce, I spent three years in a BPO as a Subject Matter Expert handling transaction disputes, billing disputes, refunds, and customer feedback for a food delivery account. I handled supervisor calls, mentored newly hired agents, and made sure escalations were resolved correctly and on time.

From there I moved into ecommerce and spent two years growing from Creative Designer to Creative Manager and HR Operations Manager, and eventually COO of a dropshipping business. We started with health products, then pivoted and scaled into female fashion dropshipping across the US, Israel, Mexico, the Netherlands, Romania, Poland, Germany, and Canada.

Here is what I handled across those roles:

• Product research using Facebook Ads Library and Pinterest Ads Library, prioritizing video ads that scale
• Full product launch pipeline from competitor research to USAdrop supplier confirmation to Shopify listing, 200+ products per week
• Direct coordination with an external creative agency to post ads on Pinterest
• Daily P&L tracking, ROAS monitoring, net profit review, and cashflow management
• Daily KPI and performance updates directly to the CEO to support fast decision making
• Main point of contact between the CEO, internal team, supplier, and creative agency
• Overseeing the Customer Service Rep and Dispute Manager, auditing their work in the customer sheet
• Dispute resolution through Whop and customer email management through Gorgias
• Supplier coordination including PR checks, quotation reviews, COGS tracking, and order payments through USAdrop
• HR operations including employee KPI tracking, attendance monitoring, salary tracking, and onboarding new hires
• Creative ad production for health products including static images and video ads translated into different languages

Tools I use:
Shopify, Pinterest Ads, Facebook Ads, Facebook Ads Library, Pinterest Ads Library, USAdrop, Gorgias, Whop, Google Sheets, Notion, Canva, CapCut, ChatGPT, Higgsfield, Incogniton

I work independently and I am comfortable owning operations without being micromanaged. I have direct experience supporting a CEO daily, managing a team, and running full ecommerce operations from product research all the way to live ads. If that sounds like what you need, feel free to reach out.

Top Skills

E-Commerce » Product Research

Experience: 1 - 2 years

E-Commerce » Shopify

Experience: 1 - 2 years

Office and Administration » Operation Management

Experience: 1 - 2 years

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Office and Administration » Google Sheets

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: Navotas, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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Daniel

Ecommerce COO | Executive Assistant | Operations & Team Management

Overview

Profile Description

Top Skills

E-Commerce » Product Research

E-Commerce » Shopify

Office and Administration » Operation Management

Other Skills

Advertising » Pinterest Ads

E-Commerce » Product Sourcing

Office and Administration » Executive Assistance

Virtual Assistant

E-Commerce » Product Analysis

E-Commerce » Product Optimization

Project Management

Human Resources » HR Management

Customer Support » Ecommerce

Customer Support » Ecommerce » Shopify

Office and Administration » Google Sheets

Customer Support » Customer Service

Basic Information