James

Workforce Management Analyst

90 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for part-time work (4 hours/day)

at $6.64/hour ($640.00/month)

Associate Degree

Last Active

June 17th, 2026 (22 days ago)

Member Since

November 15th, 2021

Profile Description

Detail-oriented Analyst with 10+ years of expertise in Office
Administration, B2B/B2C Sales, Client Relations Management,
Financial Fraud and Loss Mitigation. Worked collaboratively delivering
impactful success in the Workforce Management field with solid
experience in Planning/Scheduling, Real-time Data Analysis and
Reporting. Loyal and upholds integrity.

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

• Worked closely with Senior Leadership Team providing 24-hour real-time data report and analysis across contact center enterprise. • Vast experience in fast-pacing and high-pressure environment requiring solid prioritization and multitasking skills to efficiently monitor all business channels simultaneously while maintaining strong Service Level (85%+) alongside equilibrium in workforce supply allocation. •Managed and spearheaded Planning/ Scheduling projects including Off-phone investments, team activities, site-wide events, process improvement and integrations beneficial to enterprise growth and future partnerships. •Produced regular performance reports (bi-hourly/weekly/monthly review) to highlight success and areas for improvement and track strategy efficiencies and efficacy. •Analyzed historical data and trends to accurately appropriate shift schedules adjunct to staffing levels during peak and off-peak periods.

Other Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Basic Information

Age
30
Gender
Male
Website
Sign Up with Pro Account to View
Address
Antipolo, Rizal
Tests Taken
IQ
Score:  115
DISC
Dominance: 34
Influence: 9
Steadiness: 14
Compliance: 43
English
C1(Advanced)
Government ID
Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

SEE MORE REAL RESULTS

“I started getting some peace of mind and some traction!”

- Aaron Hall

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »

  BENCHMARKS  
Loading Time: Base Classes  0.0009
Controller Execution Time ( Jobseekers / Info )  0.0342
Total Execution Time  0.0357
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,634,552 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/info/1819183
  CLASS/METHOD  
jobseekers/info
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 29 (0.0225 seconds)  (Show)
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)