James

Workforce Management Analyst

With Timeproof

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $6.72/hour ($640.00/month)

Associate Degree

Last Active

January 1st, 2026 (121 days ago)

Member Since

November 15th, 2021

Profile Description

Detail-oriented Analyst with 10+ years of expertise in Office
Administration, B2B/B2C Sales, Client Relations Management,
Financial Fraud and Loss Mitigation. Worked collaboratively delivering
impactful success in the Workforce Management field with solid
experience in Planning/Scheduling, Real-time Data Analysis and
Reporting. Loyal and upholds integrity.

Top Skills

Marketing » CRM » Salesforce

Experience: 5 - 10 years

Office and Administration » Data Entry

Human Resources » Workforce Management

Experience: 2 - 5 years

• Worked closely with Senior Leadership Team providing 24-hour real-time data report and analysis across contact center enterprise. • Vast experience in fast-pacing and high-pressure environment requiring solid prioritization and multitasking skills to efficiently monitor all business channels simultaneously while maintaining strong Service Level (85%+) alongside equilibrium in workforce supply allocation. •Managed and spearheaded Planning/ Scheduling projects including Off-phone investments, team activities, site-wide events, process improvement and integrations beneficial to enterprise growth and future partnerships. •Produced regular performance reports (bi-hourly/weekly/monthly review) to highlight success and areas for improvement and track strategy efficiencies and efficacy. •Analyzed historical data and trends to accurately appropriate shift schedules adjunct to staffing levels during peak and off-peak periods.

Marketing » Content Creation » Creative Writing

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Antipolo, Rizal

Tests Taken: IQ
Score: 115: DISC
Dominance: 34
Influence: 9
Steadiness: 14
Compliance: 43: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Info )	0.0489
Total Execution Time	0.0508

GET DATA

No GET data exists

MEMORY USAGE

1,616,760 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1819183

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0296 seconds) (Show)

0.0011	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0018	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1819183' LIMIT 1
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0.0014	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1819183'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1819183' AND `is_private` = 1
0.0011	`SELECT * FROM employment WHERE jobseeker_id = '1819183' AND hired > -1`
0.0008	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '1819183' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 1819183 LIMIT 1`
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0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1819183' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0015	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1819183'
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0.0038	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '1819183' ORDER BY `jsct`.`rate` DESC
0.0032	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1819183'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0008	`select * from teasers`
0.0005	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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CONFIG VARIABLES (Show)

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HTTP_DNT

James

Workforce Management Analyst

Overview

Profile Description

Top Skills

Marketing » CRM » Salesforce

Office and Administration » Data Entry

Human Resources » Workforce Management

Other Skills

Cloud Services » AWS » Analytics - Amazon CloudSearch

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Marketing » Affiliate Marketing

Marketing » Content Creation » Creative Writing

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Team Leadership

Basic Information