Results-driven customer service and sales professional with experience in outbound sales and retention support, combining strong communication and negotiation skills with a background in marketing management to build customer relationships, drive retention, and support business growth.
Experience: 2 - 5 years
More than four years in the BPO industry, where I worked across outbound sales, customer retention, and customer service.
Experience: 1 - 2 years
Retained customers by addressing concerns, providing effective solutions, and delivering excellent service to improve customer satisfaction and loyalty.
Experience: 2 - 5 years
Skilled in building strong customer relationships, and supporting business growth through effective communication & problem-solving.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Provided freelance administrative support for an online business by managing its Facebook page through Meta Business Suite, handling customer inquiries, processing orders, and overseeing payment transactions.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
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