Lory

Shopify VA | eCommerce Email Support & Order Management | Shopify Product Listin

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

College Level

Last Active

July 11th, 2026 (4 days ago)

Member Since

September 13th, 2021

Profile Description

I help Shopify ecommerce businesses provide excellent customer support and keep daily operations running smoothly.

I have 7 years of customer service experience and 3+ years supporting Shopify stores. My experience includes handling customer inquiries, order management, refunds, replacements, supplier communication, product listing, and Shopify store management. I'm experienced in email support and always aim to provide fast, professional, and customer-focused service.

I also have experience creating and optimizing product listings, building product pages, managing Klaviyo email campaigns, and using AI tools like ChatGPT and Gemini AI to improve productivity and streamline workflows.

I'm organized, detail-oriented, dependable, and able to work independently with minimal supervision. I enjoy learning new tools and always look for ways to improve processes and support business growth.

Core Skills
• Customer Service & Email Support (Freshdesk)
• Shopify Store Management
• Product Listing & Optimization
• Order Management
• Refunds & Replacements
• Supplier Communication
• Product Research
• Klaviyo Email Campaigns
• PayPal, Klarna & Airwallex Disputes
• Google Workspace
• AI Tools (ChatGPT & Gemini AI)
• Basic PageFly & Funnelish

Top Skills

E-Commerce » Shopify

Experience: Less than 6 months

● Built high-quality and GMC-compliant product landing pages ● Generated high-quality product and lifestyle images using Gemini AI ● Automated bulk product imports using PokyAI and ChatGPT ● Optimized product listings and content for ecommerce stores

Customer Support

Experience: 2 - 5 years

● Managed customer support via email ● Handled order inquiries, shipment issues, refunds, and replacements ● Communicated with suppliers regarding order fulfillment ● Managed chargebacks and payment disputes through PayPal, Airwallex, and Klarna

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

● Assisted customers with billing, payment, and service inquiries ● Provided troubleshooting and technical support ● Resolved customer concerns efficiently and professionally ● Maintained high customer satisfaction through quality service

Other Skills

Office and Administration » Google Workspace

Experience: Less than 6 months

● Fully proficient in using essential tools like Google Workspace (Docs, Sheets, Drive) ● Slack for seamless team communication and project management. ● Data entry and admin tasks

Marketing » Content Creation » eMail Marketing

Experience: Less than 6 months

- Email Campaign Management: Basic knowledge of Klaviyo for setting up email flows and managing targeted email campaigns.

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao, Davao del Sur

Tests Taken: IQ
Score: 100: DISC
Dominance: 17
Influence: 7
Steadiness: 35
Compliance: 41: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“My virtual assistant literally changed my life.”

Cody Russell

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0480
Total Execution Time	0.0495

GET DATA

No GET data exists

MEMORY USAGE

1,613,288 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1756646

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0356 seconds) (Show)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0014	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1756646' LIMIT 1
0.0038	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1756646'
0.0022	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1756646'
0.0008	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1756646' AND `is_private` = 1
0.0013	`SELECT * FROM employment WHERE jobseeker_id = '1756646' AND hired > -1`
0.0012	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '1756646' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0008	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0010	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0008	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 1756646 LIMIT 1`
0.0020	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 1756646 LIMIT 1`
0.0011	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1756646' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0009	`SELECT *, DATEDIFF('2026-07-15',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0008	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0018	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1756646'
0.0036	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '1756646' ORDER BY `jsct`.`rate` DESC
0.0009	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1756646'
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0008	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0008	`select * from teasers`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0007	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0007	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0007	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1784103123
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/1756646
csrf-token	a3618994190af1f85f1447cfafd284f5

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
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language	english
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enable_query_strings
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log_file_permissions	420
log_date_format	Y-m-d H:i:s
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encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
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sess_time_to_update	300
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cookie_path	/
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global_xss_filtering	1
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csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
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ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.41
HTTP_DNT