Hannah

Customer Support Specialist (Airbnb) | Guesty & Breezeway | Guest & Host Support

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Overview

Looking for full-time work (8 hours/day)

at $7.23/hour ($1,376.00/month)

Bachelors degree

Last Active

August 8th, 2026 (7 days ago)

Member Since

July 31st, 2021

Profile Description

I am an Airbnb Virtual Assistant with hands-on experience supporting Airbnb accounts in a BPO environment, assisting both guests and hosts throughout the entire booking lifecycle.

As a Senior Case Manager / Support Ambassador, I handled guest inquiries before, during, and after their stay, managed reservations, cancellations, refunds, rebookings, and resolved escalated cases while ensuring compliance with Airbnb policies.

I also have experience using Guesty for reservation and guest management and Breezeway for creating and managing cleaning and maintenance tasks.

I can help with:

- Guest communication
- Reservation management
- Guesty
- Breezeway task creation
- Calendar management
- Cancellations and rebookings
- Issue resolution
- Administrative support

I am detail-oriented, reliable, and committed to providing professional support that helps hosts save time and deliver excellent guest experiences.

Top Skills

E-Commerce » Amazon

Experience: 1 - 2 years

Real Estate » Short Term Rentals » Airbnb

Experience: 1 - 2 years

- Tier 3 Airbnb account assistance for hosts and guests - Resolving booking conflicts and disputes - Managing account issues: verification, payments, cancellations, and listings - Guiding hosts and guests toward mutually agreeable solutions

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Real Estate » Breezeway

Experience: Less than 6 months

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Customer Service » Conflict resolution

Experience: 1 - 2 years

Office and Administration » Travel Planning » GDS

Experience: 1 - 2 years

E-Commerce » Order processing

Experience: 1 - 2 years

Office and Administration » Multitasking

Experience: 2 - 5 years

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Dalaguete, Cebu

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

SEE MORE REAL RESULTS

“We're super thrilled to have found her!”

- Laurie Stephens

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0293
Total Execution Time	0.0309

GET DATA

No GET data exists

MEMORY USAGE

1,613,976 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1697197

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0188 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1697197' LIMIT 1
0.0039	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1697197'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1697197'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1697197' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '1697197' AND hired > -1`
0.0007	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '1697197' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0017	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 1697197 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1697197' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-08-15',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0011	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1697197'
0.0031	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0013	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '1697197' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1697197'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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SERVER_NAME	v1.stage.onlinejobs.ph
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