Sherry-Ann

Customer Success Manager & Operations Manager

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Overview

Looking for full-time work (8 hours/day)

at $14.15/hour ($2,727.26/month)

Bachelors degree

Last Active

August 14th, 2026 (2 days ago)

Member Since

March 24th, 2021

Profile Description

Customer Success Manager & Operations Manager with 5+ years of international experience across SaaS, blockchain, cloud infrastructure, utilities, non-profit, and healthcare industries.

Over the past 5+ years, I have led remote Customer Success, Technical Support, and Operations teams, helping businesses improve customer experience, streamline workflows, and build scalable support operations. My experience includes team leadership, process improvement, KPI management, customer escalations, SOP development, project coordination, and cross-functional collaboration.

I've worked with clients and teams across the United States, Europe, Japan, and Asia, supporting global operations and delivering exceptional customer experiences in fast-paced, remote environments.

I enjoy solving operational challenges, optimizing customer journeys, and building efficient processes that help both customers and teams succeed. Whether leading support operations, improving customer retention, or implementing scalable systems, I focus on delivering measurable business results.

Other Skills

Accounting » Quickbooks

Experience: 1 - 2 years

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

Human Resources » Recruiting » Candidate Sourcing

Experience: Less than 6 months

Software » Software QA Testing » Regression Testing

Experience: 2 - 5 years

Customer Support » Sales Support » Account Retention

Experience: Less than 6 months

Customer Support » Sales Support » Lead Generation

Experience: 5 - 10 years

Software » Databases » MySQL

Experience: 2 - 5 years

Software » Databases » Oracle

Experience: 2 - 5 years

Software » Server

Experience: 2 - 5 years

Cloud Services » IBM Cloud » Blockchain

Experience: 2 - 5 years

Systems Administration » Linux Administrator

Experience: 2 - 5 years

Accounting » Accounts Receivable » Billing

Experience: Less than 6 months

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Reina Mercedes, Isabela

Tests Taken: IQ
Score: 125: DISC
Dominance: 26%
Influence: 6%
Steadiness: 35%
Compliance: 33%

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“My life has gotten so much better. It changed my life, and I know it can change yours”

- Lukas Rohler

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0329
Total Execution Time	0.0342

GET DATA

No GET data exists

MEMORY USAGE

1,645,760 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1548825

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0196 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1548825' LIMIT 1
0.0043	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1548825'
0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1548825'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1548825' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '1548825' AND hired > -1`
0.0007	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '1548825' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 1548825 LIMIT 1`
0.0012	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 1548825 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1548825' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-08-16',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0013	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1548825'
0.0030	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0024	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '1548825' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1548825'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/1548825
csrf-token	ce1ac6eefbc7e6b2b0f1c7445307a13b

CONFIG VARIABLES (Show)

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enable_profiler
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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SERVER_NAME	v1.stage.onlinejobs.ph
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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
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SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.122
HTTP_DNT

Sherry-Ann

Customer Success Manager & Operations Manager

Overview

Profile Description

Top Skills

Professional Services » Management Services » Customer Support Management

Office and Administration » Leadership

Office and Administration » Executive Assistance

Other Skills

Accounting » Quickbooks

Professional Services » Management Services » Administrative Management

Human Resources » Recruiting » Candidate Sourcing

Software » Software QA Testing » Regression Testing

Customer Support » Sales Support » Account Retention

Customer Support » Sales Support » Lead Generation

Software » Databases » MySQL

Software » Databases » Oracle

Software » Server

Cloud Services » IBM Cloud » Blockchain

Systems Administration » Linux Administrator

Accounting » Accounts Receivable » Billing

Basic Information