Rian

Remote Creative Support Specialist | Customer Service Expert

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Overview

Looking for full-time work (8 hours/day)

at $3.87/hour ($736.00/month)

High school diploma

Last Active

June 6th, 2025 (330 days ago)

Member Since

February 7th, 2021

Profile Description

Hi! I'm Rian, a multidisciplinary creative professional with over 5 years of experience in customer support, digital content creation, instructional design, and social media marketing.
I help startups, entrepreneurs, and small teams build their brand, communicate clearly, and deliver better experiences. Whether that means handling customer inquiries with empathy and precision, delivering excellent customer service, creating engaging content for online platforms, or designing training materials that are actually useful.
Here's what I bring to the table:
- Fast, reliable customer support with a personal touch (75+ WPM, strong written English, calm under pressure)
- Inbound & outbound call handling with a strong focus on empathy and accuracy
- Strong written & verbal English communication skills (C2 level)
- Visual content creation using Canva, Adobe tools, and video editing platforms
- Instructional design and e-learning content development (storyboarding, scripting, voiceovers, etc.)
- Organized, deadline-driven, and easy to collaborate with across Slack, Notion, and Zoom
- Experience with remote collaboration tools and platforms
I've worked with local and international clients across different industries. From food and retail to tech and coaching, I can quickly adapt to different workflows and brand voices.
If you're looking for someone who can wear multiple hats without dropping the ball, I'd love to be part of your team.
Let's make things happen.

Top Skills

Customer Support

Experience: 2 - 5 years

Voice, non-voice, and client-facing support with a focus on empathy, professionalism, and customer satisfaction.

Office and Administration » Communication

Experience: 2 - 5 years

Strong English writing and speaking skills; clear and professional.

Office and Administration » Team Collaboration

Experience: 2 - 5 years

Proven ability to work with cross-functional teams and adapt to group dynamics.

Other Skills

Design » Graphic Design

Experience: 2 - 5 years

Designing visuals using Canva and Adobe Suite.

Office and Administration » Data Entry

Experience: 1 - 2 years

Accurate and fast input of high-volume information.

Office and Administration » Creative Problem Solving

Experience: 2 - 5 years

Analytical thinking applied in tech and customer support settings

Marketing » Digital Marketing

Experience: 2 - 5 years

Creates branded content for social media, email, and web. Skilled in Canva, photo and video editing, content planning, and performance tracking to boost engagement and online visibility.

Customer Support » Technical Support

Experience: 1 - 2 years

Fast adaptation to new tools, troubleshooting, and user assistance.

Customer Support » Sales Support

Experience: 1 - 2 years

Skilled in order placement, upselling, and providing product information to boost conversions and customer satisfaction.

Office and Administration » Transcription

Experience: 1 - 2 years

High-volume audio/video transcription with excellent grammar and attention to detail.

Cloud Services » Google Cloud » Identity & Security

Experience: 6 months - 1 year

Experienced in verifying customer identities through detailed ID and behavioral analysis while ensuring strict compliance with privacy standards. Skilled at handling and securing sensitive personal data to prevent fraud and maintain trust. Fraud detection.

Office and Administration » Administrative Support

Experience: 2 - 5 years

Email handling, bookkeeping, producing and preparing reports, order placing.

Office and Administration » Google Workspace

Experience: 2 - 5 years

Sheets, Docs, Slides for collaboration and productivity.

Design » Graphic Design » Instructional Design » E-learning

Experience: 2 - 5 years

Creating interactive courses with Articulate Rise 360, Canva, and PowerPoint.

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address: Angeles, Pampanga

Tests Taken: IQ
Score: 110: DISC
Dominance: 23
Influence: 21
Steadiness: 45
Compliance: 11: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“The best hire that I've ever made. ”

Timothy Schucker

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0316
Total Execution Time	0.0330

GET DATA

No GET data exists

MEMORY USAGE

1,640,720 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1494433

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0189 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0017	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1494433' LIMIT 1
0.0023	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1494433'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1494433'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1494433' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '1494433' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '1494433' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0004	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 1494433 LIMIT 1`
0.0009	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 1494433 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1494433' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-05-02',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0007	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1494433'
0.0023	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0034	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '1494433' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1494433'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0004	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1777691259
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/1494433
csrf-token	6378b9801c1ed76261d6b62235c45e2a

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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language	english
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enable_query_strings
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function_trigger	m
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log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
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encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
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sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
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cookie_path	/
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global_xss_filtering	1
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csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
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ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
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replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.75
HTTP_DNT